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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews
Call Dealership (629) 228-9457
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1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

January 01, 2026

Got me in and out, takes care of redeeming my reward points without me having to ask. More

by Hawkemark148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Report | Print
Jan 05, 2026 -

Gallatin Ford responded

Mark, thanks for the awesome review of Gallatin Ford!

January 01, 2026

My service technician , Colin, was polite and informative he was very helpful and provided excellent service More

by Mslane1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin 5 stars
Report | Print
Jan 05, 2026 -

Gallatin Ford responded

We’re pleased to hear Colin provided excellent service! Thank you for choosing Gallatin Ford, and we look forward to helping you in the future!

December 31, 2025

Vast improvement over past Dealer Owner Group. Friendly, helpful and would listen to your needs and concerns. If they did not know the answer they would find someone that would. More

by Jamesgillis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Howell, John McCann
Report | Print
Jan 02, 2026 -

Gallatin Ford responded

Hi James, thank you for taking the time to share your positive experience with the team at Gallatin Ford. We look forward to seeing you again!

December 31, 2025

Good. Experience knowledgeable. Teck. excelint work. Nice clean shop friendly people in shop personnel great More

by Willmorgan057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Report | Print
Jan 05, 2026 -

Gallatin Ford responded

Thank you for the review! We’re glad our team left a great impression. We appreciate your business at Gallatin Ford!

December 31, 2025

Jessica was outstanding! She helped in every way possible! She needs to be compensated for her work ethic! The dealership and its new owners are out of their xxxx minds! More

by Sully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Pardue, Jessica Cobble
Report | Print
Dec 31, 2025 -

Gallatin Ford responded

Thank you for your feedback. We truly appreciate your recognizing Jessica’s outstanding efforts. She takes great pride in her work, and customer feedback like yours directly impacts her performance and recognition. We will be sure to share your comments with her and our leadership team. We want to better understand your concerns and would appreciate it if you could share more details about your specific frustrations related to the new ownership. Your feedback helps us identify areas where we can improve.

December 30, 2025

This dealership has been very helpful in both the purchase, followup for service needs and ordering Ford accessories. This dealership will be my first choice on our next purchase. More

by Raymond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene , John McCann, Jacob Maged, Matthew Alfieri
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Dec 30, 2025 -

Gallatin Ford responded

Raymond, it's great to hear we have your loyalty and trust with our team! Thank you for choosing Gallatin Ford, and we hope to work with you again in the future.

December 30, 2025

Collin kept me updated on my truck while it was being serviced. Didn’t try to sell me service I didn’t really need, thank you! More

by Wright.kevinf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
Report | Print
Dec 30, 2025 -

Gallatin Ford responded

Hi Kevin, we're glad Colin kept you informed and respected your needs at Gallatin Ford. We’ll pass along the appreciation. We hope to see you again!

December 29, 2025

Very nice staff to work with will explain everything to you and very up front with you More

by Josephthames67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue, Jessica Cobble, Stephanie Seffers
Report | Print
Dec 30, 2025 -

Gallatin Ford responded

Thanks so much, Joseph. We look forward to your next visit to Gallatin Ford!

December 29, 2025

Stephanie was very helpful! We brought our car in a couple of times and she made sure we were squared away! Thank you! More

by Thuerta1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Report | Print
Dec 30, 2025 -

Gallatin Ford responded

Thank you for sharing your feedback about Stephanie! We will let her know she has earned your five stars. See you next time at Gallatin Ford!

December 28, 2025

Chase help us out looking at different vehicles. He worked with the finance guy and with the Manager of the lot to find a truck for us. They were very helpful. More

by john.troutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Darby
Report | Print
Dec 29, 2025 -

Gallatin Ford responded

Thanks, John! We are so glad Chase and the Gallatin Ford team were able to get you behind the wheel of the right truck. Congrats!

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