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Gallatin Ford

Gallatin, TN

4.7
1,500 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,500 Reviews of Gallatin Ford

July 28, 2026

Tech do poor work they don't complete the work had two new batteries installed in my truck techs didn't clean batteries cables or hold downs .That's is part of service and the cost of $200 for installatio More

by anthonyhorton2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Seffers
July 28, 2026

Prompt and quick on there service. They don't try to upsale you .Would highly recommend. More

by Jason.ashworth78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Janco, Stephanie Seffers
Jul 28, 2026 -

Gallatin Ford responded

Thank you for sharing your support of Gallatin Ford!

July 26, 2026

Gallatin Ford was an experience. I had Christopher as a salesman. He was so awesome so patient he knew exactly what I wanted. He listened. He made sure that I had everything that I w More

by Kenya Anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Horne
Jul 27, 2026 -

Gallatin Ford responded

Kenya, thank you for sharing your review of this thoughtful feedback about Christopher and the team! We are so glad to hear you enjoyed your experience. Congratulations on your new car from all of us at Gallatin Ford!

July 24, 2026

They did everything to accommodate me in having my vehicle serviced. The valet service was exceptional. It was punctual and saved me from wasting hours of my time. More

by bconnow
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Jul 27, 2026 -

Gallatin Ford responded

We are grateful for your feedback. We are happy to know our valet service made your visit so convenient. Thanks for choosing Gallatin Ford!

July 23, 2026

thanks for coming out to change my oil the man that came was very good. More

by lesliedwest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Roller, John McCann
Jul 24, 2026 -

Gallatin Ford responded

Thank you, Leslie, for stopping by to leave Gallatin Ford a wonderful review!

July 23, 2026

Best blessings and continue sales I have been attended by the best team and I have had the best experience More

by Virginiamedinaquintero6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali, Jacob Maged, Tony Battista
Jul 23, 2026 -

Gallatin Ford responded

We're thrilled you had a great experience with our team! Thank you for choosing Gallatin Ford and for sharing your support. Safe travels!

July 23, 2026

Stephanie did a great job! , in and out in less than an hour, I recommend you to ask for Stephanie More

by pbozzelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Jul 23, 2026 -

Gallatin Ford responded

Thank you so much for giving a shoutout to Stephanie and leaving Gallatin Ford a five-star review!

July 23, 2026

Nate kept my updated throughout the whole process. Dealt with my insurance company. Great service More

by wwray02
Recommend Dealer
Yes
Employees Worked With
Nate Musgrave
Jul 23, 2026 -

Gallatin Ford responded

Thank you so much for taking the time to share your wonderful experience with Nate and leave Gallatin Ford a five-star review!

July 22, 2026

Jennifer is amazing! !!! Service was smooth, and everyone was so helpful!!!! Service tech video was a big help!!!! More

by brentwilliams37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, service advisor, Jessica Cobble, Reggie Baugus
Jul 22, 2026 -

Gallatin Ford responded

Thank you for this amazing review of Jennifer and our team, Brent! We appreciate you choosing Gallatin Ford and we hope to welcome you back next time! Safe travels!

July 21, 2026

Not friendly. Did not make me as customer comfortable. Will look for service elsewhere if possible. More

by Mike Ponder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will not mention specific names.
Jul 22, 2026 -

Gallatin Ford responded

Thank you for taking the time to share your feedback. I sincerely apologize that your experience did not meet the level of service you should expect from us. Please know that we take your comments very seriously. I have personally addressed this with our team, and appropriate action has been taken to ensure this is handled properly and to help prevent it from happening again. Providing a welcoming, professional, and comfortable experience for every customer is extremely important to us. We truly value your business and would appreciate the opportunity to regain your trust. If there is anything I can do to personally assist you or improve your experience, please don't hesitate to reach out to me directly. Thank you again for bringing this to our attention.

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