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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

July 24, 2018

Easiest deal ever I talked to gator in the phone for 10 ministers or so about a new work van. Within minutes he had called me back and told me he had a van in my price More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gator Smith
Jul 24, 2018 -

Gallatin Ford responded

Scott, Thank you for your review and congratulations on your new vehicle! Gator did an "above and beyond" job on your vehicle purchase. In today's competitive business, we look for ways to better our competitors. Your home delivery is one of those ways of thinking "outside of the box." Were pleased to have been able to make this the easiest deal ever. We wish you a speedy recovery from your surgery and look forward to seeing you in our service department for your regular maintenance.

July 24, 2018

Ford Escape Transmission repair I bought my vehicle at a different dealership. Since I bought it, the vehicle had significant transmission problems that the dealership refused to ack More

by Atate08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica , Wayne Hill
Jul 24, 2018 -

Gallatin Ford responded

Atate08, Thank you for the review of our service department! Wayne, our Service Manager, works very hard to keep our customers satisfied. In a position where you don't always get thanked, it's nice to hear positive feedback. We'll be sure to pass this along to him and all of our service employees. We look forward to being able to keep your vehicle in tip-top shape for many more years!

July 21, 2018

Low pressure and direct answers. I came in mostly to look around and survey the prices on new trucks. There are about ten dealerships near Hendersonville, so I thought I would just ge More

by McGurdy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Clemmons, Gator Smith, Sandra Jones
Jul 24, 2018 -

Gallatin Ford responded

McGurdy, Thank you very much for the 5 star review! It's very rewarding to read that you visited our dealership to gather information but decided to purchase due to our low pressure and straightforward approach. We know that today's buyers do much more research at home and are more prepared to purchase than even just a few years ago. Your purchase validates this and also cements our belief that we have the right approach for today's buyers. We're confident you chose the right dealership and we look forward to being able to serve your needs for years to come.

July 20, 2018

Customer satisfaction Could not have asked for a better car buying experience. Gator Smith was patient and accommodating even before I made a trip to the dealership. Local More

by Mrs.Odeneal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gator Smith, Sandra Jones
Jul 21, 2018 -

Gallatin Ford responded

Mrs Odeneal, Thank you very much for your nice review! We’re so pleased that your experience was as easy and pleasant as you said. Gator and Sandra do a great job for us and are always professional and engaging. We greatly appreciate your purchase and thank you for choosing Miracle Ford. We look forward to seeing you back for your regular maintenance.

July 19, 2018

Great Customer Service!! The salesman we dealt with was very nice, and made us feel very comfortable,made purchasing our new vehicle very easy. He explained everything to us a More

by Allison10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
Jul 20, 2018 -

Gallatin Ford responded

Allison10, Thank you so much for taking the time to review Charlie Piper and for your new Ford purchase. We understand that a buying a vehicle is a big decision and investment, so making sure our customers understand every aspect of the purchase is very important to us. We're pleased to have received your top rating. Allison10, you're definitely a "10" in our opinion! We hope your Ford serves you well for years to come.

July 19, 2018

Great Customer Service The employees at Miracle Ford made purchasing a vehicle easy without the sales pitches and playbooks you see at other dealerships. They were friendly, More

by Thomas123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Ken "KJ" Johnson
Jul 20, 2018 -

Gallatin Ford responded

Thomas123, Thank you for taking the time to post a review! We are very happy that our sales process was easy, straightforward and honest. It is that type of approach that we feel is the best way to serve our customers. Thanks also for the 5 star rating for Jim Morgan and Ken Johnson. We hope you get great service from your new Ford and we look forward to sharing a cup of coffee during your maintenance visits.

July 18, 2018

Good experience The person we dealt with was very knowledgeable and did not pressure you. We have dealt with Miracle Ford in the service of our vehicles and we have More

by Holland123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gator Smith, Sandra Jones
Jul 19, 2018 -

Gallatin Ford responded

Holland123, Thank you for the nice review! We’re pleased that we were able to help you move from a service customer to a satisfied sales customer. Gator and Sandra work hard for their customers and it appears that you experienced their professionalism firsthand. We look forward to seeing you back for your regular maintenance. Thanks again for your purchase!

July 16, 2018

My gratitude to the employees of this dealership The showroom and the entire dealership so immaculate. The personnel I can in contact with were so professional and helpful. A dealership that I wo More

by Ken
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Aguilar, Jay Clemmons, Sandra Jones
Jul 17, 2018 -

Gallatin Ford responded

Ken, Thank you so much for the very nice review and your 5 star rating! We take pride in our dealership facility and work to keep it looking nice. A facility is a building but employees make it a business. Happy professional employees make it a business people want to visit and spend money in. We're fortunate to have employees like Juan, Sandra and Jay that make our dealership a place where people enjoy coming to and comfortable enough to make large purchase decisions. We thank you again for your purchase and we look forward to seeing you regularly for your vehicle maintenance.

July 14, 2018

Highly Recommend Gator Smith did a great job. Very low pressure and easy to work with. Dealership as a whole was the same way. I appreciated the process very much More

by RayMurph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gator Smith, Sandra Jones
Jul 14, 2018 -

Gallatin Ford responded

RayMurph, thank you very much for taking the time to review our dealership. We are very pleased we were able to earn your five star rating and that our process was low pressure and easy. We understand that is what our customers want and we work hard and make adjustments every day to keep it that way. We hope you have many trouble free years of service.

July 14, 2018

Great experience Chris was great. The process saved me a lot of time Chris met me to do the test drive and the next day met me to purchase the vehicle. Chris was very More

by Gru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fitts
Jul 14, 2018 -

Gallatin Ford responded

Gru, Thank you for taking the time to write a review and for Chris Fitts 5 star rating! Chris is a recent addition to Miracle Ford’s staff and we are thrilled to have him. He brings years of experience and professionalism to our team. He has shown leadership, sincerity, and a desire to keep his customers happy. We are very fortunate to have him and glad that you experienced him first hand. Thank you again.

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