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Galeana Chrysler Dodge Jeep Fiat

Fort Myers, FL

3.2
505 Reviews

14375 S Tamiami Trail

Fort Myers, FL

33912

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505 Reviews of Galeana Chrysler Dodge Jeep Fiat

January 04, 2018

Honesty means more than Price I purchased 2 cars from Steven and both deals had issues with them. Wrong window sticker on my truck....wasn’t told until sitting In truck that it do More

by Dillydilly
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ross Rao, Steve Barry
Jan 05, 2018 -

Galeana Chrysler Dodge Jeep Fiat responded

Dillydilly, it's discouraging to hear that you did not have a pleasant experience with Galeana. It would mean the world if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation better. Sincerely, Doug Ankrom Marketing Manager Call or Text 941-281-5239 doug@galeanafl.com

December 15, 2017

Angel Apolinaris Being helped by Angel was great! I've never been through such an extensive process with such ease. He was accomodating, friendly yet professional, and More

by Jaelynnpiggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Apolinaris
Dec 27, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review Jaelynnpiggs! We are starting to believe that Angel is an actual Angel because he is so amazing and we are so proud to have him on our Galeana Team. We are so happy to hear that you had a great experience with our superstar Angel. Thanks again for your feedback and have a terrific day, The Galeana Management Team.

December 14, 2017

It took two days to get my car back from a 30 minute recall I took my car in for a recall and waited two days for a 30 minute repair to be finished. Many excuses and total indifference by the service rep and s More

by ROlson
Customer Service
Recommend Dealer
No
Employees Worked With
Shelley Cleveland, Dakota Ziegler, Albert Maldanado
Dec 28, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

ROLson, it's discouraging to hear that you did not have a pleasant experience with Galeana. It would mean the world if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation better. Sincerely, Doug Ankrom Marketing Manager Call or Text 941-281-5239 doug@galeanafl.com

December 09, 2017

Angel is great I felt very comfortable buying this vehicle. I think it was the shortest time I have spent in a dealership. Angel was very professional, He took me t More

by suzmchugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Apolinaris
Dec 27, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review Suzmchugh! We have known for quite a while that we are the luckiest dealership in SWFL because we have Angel on our team and we are so happy to hear that you got the opportunity to find out how amazing he is for yourself. Thanks again for your feedback and have an amazing day, The Galeana Management Team.

November 30, 2017

No sales pressure and receptive to our needs and questions Angel took time to show me multiple vehicles and answer questions in an appropriate manner. He took time to listen to what I was looking for and it w More

by Lex steel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Apolinaris
Dec 27, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review Lex! We are so elated to hear that you had a great experience with Angel here at Galeana. We are extremely fond of Angel and we are proud to have him on our Galeana Team. Thanks again for your feedback and have a terrific day, The Galeana Management Team.

November 21, 2017

Angel is awesome! Angel went above and beyond. His customer customer service skills are exemplary! He has the utmost respect for his fellow man. He is personable, knowl More

by ruth2945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Apolinaris
Dec 27, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review Ruth2945 and congratulations on your new Dodge Durango! We agree, Angel is an amazing human and we are so proud to have him on our Galeana Team. Thanks again for your feedback and have the best day ever, The Galeana Management Team.

November 16, 2017

Angel rocks!!!!! From the start to close, Angel was very respectful. He was not a typical salesmen-he was patient and so willing to work with us as we identified what More

by Ladsun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Apolinaris, Darel Albin, Angel Pagan
Dec 27, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your wonderful review Ladsun! Here at Galeana we understand that car sales people generally have a bad reputation which is why we go above and beyond to make our customers feel comfortable and in control of their car buying experience. We are so elated to hear that you had such a wonderful experience that exceeded your expectations. Your feedback is greatly appreciated, thanks again and have a spectacular day, The Galeana Management Team.

November 16, 2017

Excellent place Galeana dodge in Fort Myers has a great customer service. We had a great deal buying a 2018 Dodge Charger from Steve Barry. Steve did excellent job fi More

by Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barry
Dec 27, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review Henry! Steve Barry is a superstar here at Galeana and we are so happy to hear that you agree, we are lucky to have him on our Galeana Team. Thanks again for your feedback and have a wonderful day, The Galeana Management Team.

November 05, 2017

"OUT THE DOOR PRICE" IS NOT THE "PRICE OUT THE DOOR " They told me the out the door price was 27,000 and change (under 28,000) they lied . it was 31,000 plus change .I did not buy GAP or any other thing t More

by lied_too
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel Apolinaris
Dec 28, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Lied_too, it's discouraging to hear that you did not have a pleasant experience with Galeana. It would mean the world if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation better. Sincerely, Doug Ankrom Marketing Manager Call or Text 941-281-5239 doug@galeanafl.com

October 30, 2017

Alex Lassiter Bought a new Dodge Charger yesterday and I couldn’t be happier. My sales person Alex was extremely knowledgeable and friendly. Made the car buying pr More

by Jsnunn89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Lassiter
Dec 27, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review Jsnunn89 and congratulations on your new Dodge Charger! We are so pleased to hear about your great experience with Alex here at Galeana. Thanks again for your feedback and have an excellent day, The Galeana Management Team.

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