Galaxy Toyota
Eatontown, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 923 reviews
Matt Mason was the sale agent that took my call. He was very polite and professional and did everything that he promised. He told me that he would personally check if the used car that I was interested wa very polite and professional and did everything that he promised. He told me that he would personally check if the used car that I was interested was still on the lot for sale. He called me back within 15 minutes. I came in about an hour later. Young and one of the newer sales agents, he was very enthusiastic and honest. His customer service was outstanding. He didn't spend a lot of time with the management as I know that all sales agents are required to consult with the management. So kudos to the management also for being expedient. I was a little on edge at first, being that past experiences at auto dealerships were like as fun as getting a root canal, so it was nice that this experience was completely positive including the good deal I got on a used vehicle. Kudos to Matt Mason, his manager Chris Mercer, and the finance guy Young. I highly recommend Galaxy Toyota. More
purchased a barely used camry se from mike at galaxy, i was never a toyota or import vehicle person, but as soon as i sat in the car and took a test drive i fell in love with it..the car is great, and mike was never a toyota or import vehicle person, but as soon as i sat in the car and took a test drive i fell in love with it..the car is great, and mike t. and the staff at galaxy took great care of us. i was a very no pressure environment and sale went very smooth.. it was a relief and we are very pleased and will return for future sales and service, as well as referring friends to galaxy More
I have had my eye on the Prius for a while and I really wanted to get into one asap since I have a long commute and my car is good on gas but not very comfortable. I visited the dealership, not knowing if wanted to get into one asap since I have a long commute and my car is good on gas but not very comfortable. I visited the dealership, not knowing if I was going to be able to do anything since I was a little upside down on my trade in. I worked with Hiram and Ed on the sale and they were really great. We were able to negotiate something that worked for me and I am the proud owner of a new Prius!! John Park in finance was also great - he explained everything and answered all my questions. The overall buying experience was really nice and I would highly recommend Galaxy to anyone looking for a Toyota or a Scion. Ed even gave me change to get a snack and soda while I was waiting! You can't beat that for customer service. Enough about the people, the car is fantastic also! I look forward to my new "toyotaffaire" and know I will enjoy my driving my Prius every day. More
I have puchased and leased cars before and Nick is great. He is knowledgeable and helpful all the way thru the process. I would reccommend your dealership and staff to anyone who needs a vehichle He is knowledgeable and helpful all the way thru the process. I would reccommend your dealership and staff to anyone who needs a vehichle More
The experience with the two sales professionals, was the best I have ever had. This is my first Toyota purchase and I am very happy with the car and the whole experience. Matt was able to detail all the best I have ever had. This is my first Toyota purchase and I am very happy with the car and the whole experience. Matt was able to detail all the benefits and safety features of each car I test drove. He was able to answer all my questions. Ed was professional and pleasant during the negotiations. I feel that I was treated with respect and as a consumer I was very favorably impressed. I felt that he had my interest at the forefront during the experience. I will certainly tell all my family and friends to visit the dealership when looking for a new or used car.. By the way the reason I came to Galaxy Toyota was because my colleague had a very good experience just last week. Although I was not initially looking to buy a Toyota, I am certainly glad I did!!! More
I have been coming to this dealership since 1997. Thankfully Nick has maintained the tradition of great service I have come to expect at Galaxy Toyota. I was greeted "like an old friend" when I enter Thankfully Nick has maintained the tradition of great service I have come to expect at Galaxy Toyota. I was greeted "like an old friend" when I entered the dealership. The entire sales process was handled in a very professional manner. I was very pleased with the entire experience and will be back when it's time for my next car. More
I originally met Nick in 2009 when I leased my very first vehicle. From his initial greeting, I knew he was someone I could trust. In 2009, I was fresh out of grad school and excited to finally be able to a vehicle. From his initial greeting, I knew he was someone I could trust. In 2009, I was fresh out of grad school and excited to finally be able to afford a brand new car. Nick shared in my excitement and was ready to help in any way he could to make sure I was able begin my professional career with a new car. I recently returned to the dealership to trade in my lease because I knew Nick was the one person who could help. Nick has always made me feel comfortable and confident in my decisions. He is friendly, honest and took the time to help me understand the entire process, step by step. Galaxy Toyota is a warm environment, filled with a wonderful staff, however, I will be recommending and sending all of my friends directly to Nick. Thanks again Galaxy!!! More
The dealership is truely professional. The service people sales people and the management that I have dealt with (this is my second car with them) were all top notch. I have never had occaission to recomm sales people and the management that I have dealt with (this is my second car with them) were all top notch. I have never had occaission to recommend this dealership to anyone but i would wilthout hesitation should the occaission arrise. More
Was my first time experiencing this dealership for new sales and was very pleased with the courtesy and entire process. Would recommend them to others, family frieds, etc. Came to dealership with my sis sales and was very pleased with the courtesy and entire process. Would recommend them to others, family frieds, etc. Came to dealership with my sister and brother in law who have current relationship with this dealer and had both bought vehicles from them and was highly recommended. Sales personel very informative and helpful with purchase decision. More
I stopped in to look at the Highlander and ended up trading in our Nissan Altima (coming off lease) and my XC70 for a new Highlander and Camry Mike was great. Very friendly, helpful and responsive. I trading in our Nissan Altima (coming off lease) and my XC70 for a new Highlander and Camry Mike was great. Very friendly, helpful and responsive. I proposed a couple ideas to him and he got back to me the next day. Mike was straight, to the point and simply got what I wanted done. He's a straight-shooter and service oriented. Very happy with the overall sales process (the financing department was a little less enjoyable although that's expected unfortunately). I highly recommend Mike if you stop in Galaxy. More