Galaxy Toyota

Dear Robert Ciasulli, and Galaxy Toyota: I Dear Robert Ciasulli, and Galaxy Toyota: I recently decided to purchase a used vehicle and visited your auto group (Galaxy Toyota). I thought I Dear Robert Ciasulli, and Galaxy Toyota: I recently decided to purchase a used vehicle and visited your auto group (Galaxy Toyota). I thought I had in store a long, long painful negotiation ahead of me when deciding on a 2008 BMW M3. I have been purchasing new and used cars since 1988, and knew of the negative experiences that could be had with the car purchasing process. To my surprise and astonishment, your sales person John Bitis made this experience quite pleasurable. Along with other members of your sales staff that took the extra time to make our wait comfortable and even offering us beverages, and popcorn. I felt very comfortable with John because of his integrity, honesty, and knowledge that came forward during my transaction. Throughout this past weekend several complicating factors arose in regards to this deal, and even though personal in nature John went out of his way to cater to me and my Fiancé. in any way he could. Note that even on his days off he communicated and assured of the best possible outcome to satisfy us. Not only has your salesman John made a true friend but has instilled the demeanor that an honest salesperson still does exist. As an extension of your dealership and representing your dealership’s goals, business morals I will not hesitate to drive an extra 3 hours any time in the future to do business at your dealership. I am a senior Superintendent / Site Wide Manager for all Quality Assurance / Quality Control issues at a Semi-conductor facility, and realize the quality and workmanship required, and high standards that a product must be held to in regards to the client. This integrity and commitment to excellence is what builds a quality product and relationship with the client / customer. I congratulate John Bitis, and your staff on my positive experience at Galaxy Toyota Auto Group. If you wish to contact me directly in any regards please feel free to do so. Thank you, Mark J More

Peter was a pleasure to work with. No pressure to buy. Answered every question and also gave me a great price. Would recommend Peter and this dealership to everyone! Answered every question and also gave me a great price. Would recommend Peter and this dealership to everyone! More

Pete was very friendly and easy to deal with. I had a quote from another dealer and Pete was able to give me a lower price. The car was ready when he said it would be and Pete explained all the workings quote from another dealer and Pete was able to give me a lower price. The car was ready when he said it would be and Pete explained all the workings in the car. More

Peter Otis is the best car salesman that I have encountered. He was totally natural, no generic sales talk and was willing to answer all my questions patiently. As someone who demands excellent ser encountered. He was totally natural, no generic sales talk and was willing to answer all my questions patiently. As someone who demands excellent service, Peter, John Park and Rob Hubbard did not disappoint. I am an accountant and my estimate of monthly payments versus the dealerships was only about $7(taxes!). Since I was traveling from about 80 miles away, they made sure everything was completed and stayed to complete the deal until 11pm! So, go into Galaxy Toyota ask for Pete and bring a second driver because you will be taking a new or used car home. More

My car was ruined during Hurricane Sandy and I was in need for a car. Nick was very understanding and helped both my mother and I get cars that we are very happy with. He was knowledgable and very inform need for a car. Nick was very understanding and helped both my mother and I get cars that we are very happy with. He was knowledgable and very informative. He gave us lots of options and was quite helpful. The entire experience was pleasant and everything went very smoothly. I would definitely recommend for someone to go to Galaxy Toyota and to work with Nick. More

I had planned on buying a KIA Optima because I was really impressed with that vehicle, but the dealer experience and pressure was excessive at 2 other KIA dealerships. Went to the Galaxy Toyota dealership a impressed with that vehicle, but the dealer experience and pressure was excessive at 2 other KIA dealerships. Went to the Galaxy Toyota dealership and the buying experience was practically as pleasant as the Lexis buying experience (my wife owns a Lexis and when we bought that, it was an amazingly refreshing car buying experience). The Galaxy Toyota experience was pretty much exactly the same -- first class in every way. I have bought 3 cars from this Galaxy Toyota dealership in the past because I love the way they have treated me -- during and especally AFTER the sale in the Service Department. I test drove and thought about buying a KIA Optima this time around after years of Toyota satisfaction -- just for a change of pace after all these years of happily driving Toyotas. But these guys at Galaxy Toyota are class ... and the dealer experience once again won me over. I love my new Camry XLE. Sam and Justin were great. After going through the "meat grinder' at the other KIA dealerships (somebody needs to tell these guys that the car is good, but the KIA dealer pressure is just way too heavy-handed), it nice to be treated like a "person" at Galaxy Toyota. Great dealership. Great experience. Buy whatever you want, wherever you want. But at least stop and check with these guys before you buy. This is my fourth car there -- and for a reason. More