Galaxy Toyota

Sam Fowler and Laura Patton were knowledgable, friendly, efficient and thorough. They made the sales experience a low pressure and pleasurable affair. I highly recommend these two professionals. efficient and thorough. They made the sales experience a low pressure and pleasurable affair. I highly recommend these two professionals. More

Mike was a pleasure to work with. He did a great job getting me the exact car that I wanted and was able to get the financing terms that I wanted as well. A terrific salesman. getting me the exact car that I wanted and was able to get the financing terms that I wanted as well. A terrific salesman. More

Michael Deponte was extremetly professional and easy to work with. He gave us the freedom to drive any cars we wanted and worked with our budget to make a deal quickly and easily. I will tell all of my f work with. He gave us the freedom to drive any cars we wanted and worked with our budget to make a deal quickly and easily. I will tell all of my friends about him and make sure anyone who is looking for a new car contact him first. More

Had a camry coming off lease. We were quoted and given IN WRITING some good prices. This was for a Camry XLE with leather. When we went back to buy the car we were told that the price we were given was for a WRITING some good prices. This was for a Camry XLE with leather. When we went back to buy the car we were told that the price we were given was for an LE no leather. "They (Galaxy Toyota) made a mistake". The prices came from Al, a manager. When we asked to speak to Al he would not come out from the office. Nick who was helping us is the lease manager. He is a nice guy but between these two guys who quote prices and "sell" cars all day, everyday, neither one of them realized the "mistake" that was made 2 weeks earlier. This dealer will also mail out fake vouchers promising thousands off, no money down etc etc. IT'S A SCAM. STAY AWAY FROM GALAXY TOYOTA. More

Long story short... I'm about 2 minutes from driving my new car home... Until I noticed that they over charged me by $1,000 on the finance paper. The guy (Justin) twisted my words around and said I agreed new car home... Until I noticed that they over charged me by $1,000 on the finance paper. The guy (Justin) twisted my words around and said I agreed to pay him $21,000 with $1,000 down when I specifically ask for $21,000 Out the Door and I will put $1,000 down and finance $20,000. If I didn't agree to pay $21,600 out the door as he offered, how in the world does that make sense about me agreeing to pay $22,000? I was mad and furious. Oh, the manager was rude and ill-mannered. I wonder if they ever go to college. Don't bother to go there... try the one in Freehold or Lakewood or Toms River or anywhere but here. More

I took my Toyota into service for a check engine light, the service advisor advised that we can get it right in and also advise that it would take some time to diagnose, so he asked if I would be able to the service advisor advised that we can get it right in and also advise that it would take some time to diagnose, so he asked if I would be able to leave the car and offered me a shuttle ride home. I thought that was a great idea and lift the car. after an hour and a half the service advisor called me with the report on my car I gave them the okay to repair the car.after about 3 hours I received another call advising to my call is complete they sent a shuttle out to pick me up and everything went great. I would highly recommend galaxy Toyota. great job guys . More

they were absolutely horrible i sent my sisters car there to fix a simple flat tire saturday and had to wait over an hour for that, it was covered under toyota care but still an hour? so after that i drove t to fix a simple flat tire saturday and had to wait over an hour for that, it was covered under toyota care but still an hour? so after that i drove the car back to my house and by the end of the night the same tire was down to 5 psi... they are closed on sundays so i had to wait until today (monday) to bring it there....i called about 6 times in 2 hours each time spoke to a receptionist who transferred me to the service dept, but i kept being put on hold until the line just hung up.....that drove me crazy, so i just drove to the dealership and they said they could take care of it without an appointment but id have to wait up to 2 hours...for a simply flat...so i asked if they could have ask someone to take a look really quick because i know fixing a flat doesn't take more then about 10 minutes if you are really inexperienced. So they told me that they are too busy and i’d have to find a ride if i wanted to leave the car there, which i couldn’t so i called a local repair shop and they said they could take a look at it and fix it as soon as i brought it in....bottom line their service department is horrible...even the first time i brought the car there they were horribly rude. i wish i could have recorded the whole thing. well just wanted to write this to let some people know what they are in for hopefully they dont go through the same stuff i did. More

From the start Pete Otis worked hard to ensure I would be in a car by the end of the night. He knew from the beginning which car would be the best choice for me. His professional & friendly demeanor was grea in a car by the end of the night. He knew from the beginning which car would be the best choice for me. His professional & friendly demeanor was greatly appreciated, without being overbearing. First time I ever dealt with a sales consultant that I did not feel pressured. Although the car prce and payments were more than I had anticipated, his confident assuarance that I was making the right choice aided me in making the descision to purchase the vehicle. John Park's ability to acquire the loan for my purschase shows a high level of determination regardless of the time. Most would have given up after an hour. I would highly recommmend Galaxy Toyota Scion and these to men to any individual looking to purchase a vehicle. More

Pete Otis Worked an almost impossible task of getting our friend a loan for a used car that he needed to secure work away from home to better his life from not working a meaniel job. With his new used car he friend a loan for a used car that he needed to secure work away from home to better his life from not working a meaniel job. With his new used car he will be able to secure a well paying job that will change his life for the better. Our thanks to Pete Otis that worked for five hours securing a credit loan for a grown man that had no credit history. A man that believed in payin things with cash and thus destroying his credit of which he has none. With the help of Pete Otis and the woking credit department he now has a car and a nice and reliable one by his standards. It made one man extremely happy to actually be able to change his life. I only wish all involved could see how happy your dealership made a man that knowe his future can now change. Its amazing in a day and age where we have soo much to see what a used car can do to alter a persons life. I would prefer to do business with "GALAXY" Toyota next time i need to purchase an auto and would only hope Pete Otis is there to help in the transaction. More

Mike was fabulous working with me and my wife to purchase a new Prius 3. The Prius is a technically advanced and complicated car and Mike was very thorough in explaining the options, their benefits and how e a new Prius 3. The Prius is a technically advanced and complicated car and Mike was very thorough in explaining the options, their benefits and how everything works. In addition we brought two trade in cars and he spent a lot of time getting us the best price as well as an additional rebate that made our purchase of the new Prius very affordable. Mike personally walked us through all of the paperwork for the sale and title. When that was done he showed us how to use some of the features of the car and connected my phone to the built-in bluetooth system. The last thing he did was have the car cleaned and waxed. By the time we left he had spent almost 4 hours with us. Mike is a great guy and every minute was enjoyable and helpful for us. More