Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Galaxy Toyota
Eatontown, NJ
929 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 929 reviews
December 15, 2012
I really hate the car buying experience,but Nick was a pleasure to deal with. He truly made the experience of getting a new car the easiest I have ever had. He was incredibly knowledgeable on all aspects pleasure to deal with. He truly made the experience of getting a new car the easiest I have ever had. He was incredibly knowledgeable on all aspects of the vehicles. I really appreciate his "get to the point" attitude, and not wasting a lot of time playing the sales game. I will definitely deal with him again, and will recommend all my friends to do so also. Overall My experience with Galaxy Toyota was great More
by dharnett
Employees Worked With
December 14, 2012
I enjoyed working with Steve. He was very attentive and accomidative as well as some of the other sales representatives that assisted in my purchase. The only negative I have is working with the finance de accomidative as well as some of the other sales representatives that assisted in my purchase. The only negative I have is working with the finance department. When the particular individual assured me he was getting me the best financing rate of 20 different lenders, he gave me a rate of 4.79%. The following morning I made a trip to ONE bank and received a much better rate than what was offered...fortunatley the finance department did match this rate. There were a few other issues I had in addition to ths but lengthy to explain. More
by rtgillaspie
Employees Worked With
Steve
December 08, 2012
Steve was very helpful in getting me into a car that I could afford. He was great company during my wait to go through he financial services Thanks again, Austen Martin could afford. He was great company during my wait to go through he financial services Thanks again, Austen Martin More
by Austen m
Employees Worked With
Steve Kokenge
December 08, 2012
Matt was a pleasure to work with. He was knowledgeable of the vehicle and helped me to make a firm decision. This is the second time I have purchased from Galaxy of the vehicle and helped me to make a firm decision. This is the second time I have purchased from Galaxy More
by lou.grieci
Employees Worked With
Matt Laurence
December 07, 2012
My husband and I lost both our vehicles in Hurricane Sandy. After trying countless other dealers and just not finding what we wanted at a price we could afford, we went in looking for a used highlander Sandy. After trying countless other dealers and just not finding what we wanted at a price we could afford, we went in looking for a used highlander and found that it just didn't suit our needs. We saw a used Sienna that seemed like the perfect fit. Without pressuring us, Pat helped in making the final decision to purchase. We felt comfortable with Pat, he is very personable and has a great sense of humor. We loved working with him and would definitely go back to him and Galaxy Toyota with our future vehicle needs. We highly recommend both Galaxy Toyota and Pat Piro. Thanks Pat!!! More
by maggieholby
December 06, 2012
Matt Laurence was a pleasure to work with. He answered my questions honestly and completely. He was very familiar with the product and was a good source for information. He was also respectful of my time and questions honestly and completely. He was very familiar with the product and was a good source for information. He was also respectful of my time and worked as quickly as possible to complete the sales. I would definitely refer him to anyone interested in buying a Toyota. More
by Mlevinson51
Employees Worked With
Matt Laurence
December 04, 2012
From the moment I walked in to the dealership everything went as smooth as possible from the first call everyone was very pleasant and courteous. Nick C was probably one of the best sales guys I ever met an went as smooth as possible from the first call everyone was very pleasant and courteous. Nick C was probably one of the best sales guys I ever met and this is my 15th car. Great place to buy a car. More
by CAPT
Employees Worked With
December 01, 2012
Friendly and a pleasure to work with. Worked around our schedule. Helped me get my new prius so quickly after losing my 2004 corolla in hurricane sandy. Highly recommended. Thanks Pete Otis. schedule. Helped me get my new prius so quickly after losing my 2004 corolla in hurricane sandy. Highly recommended. Thanks Pete Otis. More
by jag3203
Employees Worked With
pete otis
November 29, 2012
Peter was a pleasure to work with. No pressure to buy. Answered every question and also gave me a great price. Would recommend Peter and this dealership to everyone! Answered every question and also gave me a great price. Would recommend Peter and this dealership to everyone! More
by ARMarsala
November 29, 2012
Dear Robert Ciasulli, and Galaxy Toyota: I Dear Robert Ciasulli, and Galaxy Toyota: I recently decided to purchase a used vehicle and visited your auto group (Galaxy Toyota). I thought I Dear Robert Ciasulli, and Galaxy Toyota: I recently decided to purchase a used vehicle and visited your auto group (Galaxy Toyota). I thought I had in store a long, long painful negotiation ahead of me when deciding on a 2008 BMW M3. I have been purchasing new and used cars since 1988, and knew of the negative experiences that could be had with the car purchasing process. To my surprise and astonishment, your sales person John Bitis made this experience quite pleasurable. Along with other members of your sales staff that took the extra time to make our wait comfortable and even offering us beverages, and popcorn. I felt very comfortable with John because of his integrity, honesty, and knowledge that came forward during my transaction. Throughout this past weekend several complicating factors arose in regards to this deal, and even though personal in nature John went out of his way to cater to me and my Fiancé. in any way he could. Note that even on his days off he communicated and assured of the best possible outcome to satisfy us. Not only has your salesman John made a true friend but has instilled the demeanor that an honest salesperson still does exist. As an extension of your dealership and representing your dealership’s goals, business morals I will not hesitate to drive an extra 3 hours any time in the future to do business at your dealership. I am a senior Superintendent / Site Wide Manager for all Quality Assurance / Quality Control issues at a Semi-conductor facility, and realize the quality and workmanship required, and high standards that a product must be held to in regards to the client. This integrity and commitment to excellence is what builds a quality product and relationship with the client / customer. I congratulate John Bitis, and your staff on my positive experience at Galaxy Toyota Auto Group. If you wish to contact me directly in any regards please feel free to do so. Thank you, Mark J More
by Mjans
Employees Worked With
John Bitis
