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Galaxy Toyota
Eatontown, NJ
929 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 929 reviews
September 17, 2013
Excellent and knowledgeable customer service. Adam exuded professionalism and made us feel at home. We left knowing that we got a great deal on a great car. We will definitely recommend Adam and Galaxy Toyot professionalism and made us feel at home. We left knowing that we got a great deal on a great car. We will definitely recommend Adam and Galaxy Toyota to anyone looking to purchase a vehicle. More
by dlopez482
Employees Worked With
Adam T. Iorlano, Adam Iorlano
July 25, 2013
I initially contacted Ron Ricci in response to a letter I received offering early termination of the lease we had of a 2011 Sienna. He was extremely gracious on our phone call and asked me to ask for Nick w received offering early termination of the lease we had of a 2011 Sienna. He was extremely gracious on our phone call and asked me to ask for Nick when we came to the dealership. Therefore, we set up an Appt for Saturday (7/20) at 1pm but in the interim I needed to reset for later in the day and Ron was more than happy to oblige, so we set the Appt for 4pm. When we arrived at the dealership Nick greeted us as we entered the showroom and before we got down to business he offered us a cup of coffee and popcorn for our son. Since we were repeat customers, we were treated like VIPs and everyone we dealt with that day treated us like royalty. Nick was a very honest and straight forward salesman, who listened to our requests and tailored the deal to fit our needs and our pocket book. He was very forthcoming about incentives, our trade in and the best deal for the money. We ended up leasing a 2013 Camry SE which we are extremely happy to have. This is our third lease from Galaxy and we recommend them to anyone we know who is looking for a vehicle. More
by evan1234
Employees Worked With
July 11, 2013
In the month of June 2013, this dealer sent us an email for 0% APR for ALL NEW VEHICLE. I still have this email. It was even being promised when deal was being made with sale rep. A sudden surprise of 4% A for 0% APR for ALL NEW VEHICLE. I still have this email. It was even being promised when deal was being made with sale rep. A sudden surprise of 4% APR was given by John Park when the contactor came up for signature. This was big waste of my 5 hours at dealership. Dealership makes lot of false promise and is not trustworthy. I was told that my son who graduated in 2011 will get $500.00 graduation Toyota rebate and it was given in the final invoice & contract. I took the delivery and got in financed through my bank at 1.99%. In 2 days John Park calls me and tells that I cannot have $500.00 graduation rebate as we did not took loan through them. Now he was ready to give me 1.99% to match my bank. It is all lies and bad business practice. He threatens me that if I do not do it he will not give my plates, title and registration. After another 2 days he calls me again that Toyota is not honoring $500.00 graduation rebate as my son completed his graduation in May 2011 and we bought in June 2013. So we are 20 days over the limit. This was another lie to cheat me as I could not get through Toyota finance as the contact was never sent to them and there was no question of denial. I called many times Toyota customer care and Toyota finance and they told me it is Galaxy Toyota dealership who is making these stories and they cannot help me as Dealer is independent operated and managed. So I finally was asked to pay back $500 as dealership was holding my plates, title and registration. It is very bad experience for me, I will never buy Toyota again and never visit this dealership in my life More
by nsghai
July 08, 2013
Was helped right away. Nick was honest and direct with us and helped me to easily find a car within my budget. Great selection of vechicles on site and we didn't spend all day at the dealership and helped me to easily find a car within my budget. Great selection of vechicles on site and we didn't spend all day at the dealership More
by melissag123
Employees Worked With
June 11, 2013
We were so happy with the deal we got two cars. Nick is friendly, well informed, and helpful. We could have gone anywhere but we always go back to Galexy! Our kids do too. friendly, well informed, and helpful. We could have gone anywhere but we always go back to Galexy! Our kids do too. More
by arlphd99
Employees Worked With
May 28, 2013
If you come in knowing exactly what you want, and give your guidelines, requirements and restrictions to Nick, he will not waste your time with unnecessary banter and prattle. He will make it happen. Whe your guidelines, requirements and restrictions to Nick, he will not waste your time with unnecessary banter and prattle. He will make it happen. When Nick says he's a 'no-nonsense' sales guy, he means it. He is engaging and pleasant, and makes a lengthy process go quickly and smoothly. For those of us who appreciate this approach, Nick is at the top of his game. if I didn't believe this, I wouldn't have driven from UnionNJ, an hour away, on a Saturday, towards the shore, Momorial Day Wknd, just to renew my lease. I did so because I was dealing with Nick. !! More
by LasloB
Employees Worked With
May 17, 2013
Everyone worked very well together. The service was fast, sufficient and satisfactory! I appreciate all the help that everyone did to make my car purchasing process excellent! sufficient and satisfactory! I appreciate all the help that everyone did to make my car purchasing process excellent! More
by tonyrudick
Employees Worked With
May 01, 2013
I highly recommend Steve. Friendly, courteous, and really helpful. I have been buying Toyota's forever but was really enticed by Honda, Ford, and Hyundai. He knew their products and wasn't offended at all th helpful. I have been buying Toyota's forever but was really enticed by Honda, Ford, and Hyundai. He knew their products and wasn't offended at all that I looked at them. I looked and drove them and everything he said about them was spot on. (BTW, he never bad mouthed the other products). So I went back to him and then we narrowed down the field of what vehicles I had to choose from based on my needs. He explained everything real well. He also helped me navigate through the usual dealership woes (waiting, pricing, etc). When I had to come back to do the agreement and told him I only had an hour, he hustled to get me out of there, getting the paperwork and getting me in to the finance guy quickly. What was impressive was that this was the end of the month and they were all busy. If you need a salesperson - talk to Steve. More
by bbarr287
Employees Worked With
Stephen Kokenge
March 27, 2013
I could not have been happier with my experience at Galaxy Toyota. Nick Criscuolo took the time to show me several different models until I found the one I wanted and worked with us on pricing. And Jo Galaxy Toyota. Nick Criscuolo took the time to show me several different models until I found the one I wanted and worked with us on pricing. And John Park was professional and courteous in handling the financial part of the lease. Overall, the whole transaction was excellent and I would highly recommend both of them and the dealership. And I love my new car! More
by lpaden
Employees Worked With
March 07, 2013
Pete was very friendly and knowledgable about the car we inquired about. He was helpful and treated us like valuable customers. We would definitely do business with him again. inquired about. He was helpful and treated us like valuable customers. We would definitely do business with him again. More
by garciasnyc
