Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Galaxy Toyota
Eatontown, NJ
931 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 931 reviews
August 06, 2015
Always courteous and professional. Nick C. is completely knowledgeable about Toyotas and goes out of his way to make the whole car leasing experience simple. This is our 4th lease with Nick C. is completely knowledgeable about Toyotas and goes out of his way to make the whole car leasing experience simple. This is our 4th lease with Nick's help and he never fails! More
by yankee7
Employees Worked With
July 31, 2015
New SUV Purchase Nick was exceptional. Worked with me to select the appropriate model based on my requirements. He knew what options were in which models. He didn't Nick was exceptional. Worked with me to select the appropriate model based on my requirements. He knew what options were in which models. He didn't try to sell me what I wasn't looking for. Best experience buying a car I ever had. More
by dml
Employees Worked With
Other Employees :
Dave Teller stepped in when Nick was busy. My questions were always answered.
July 29, 2015
Nick C. was great. Nick C. is a no-no sense salesman who made the experience easy and the process clear. He quickly located my truck (2015 Tacoma) and was agreeable from Nick C. is a no-no sense salesman who made the experience easy and the process clear. He quickly located my truck (2015 Tacoma) and was agreeable from beginning until when I drove away. More
by Tacoma guy
Employees Worked With
July 19, 2015
Phenomenal purchasing experience at Galaxy Toyota with Irene Worked on buying a new Toyota Sienna with Irene Burgos. She was very friendly and patient, and kept everything professional; pleasure to work with. Ma Worked on buying a new Toyota Sienna with Irene Burgos. She was very friendly and patient, and kept everything professional; pleasure to work with. Management is very active and concerning. Purchase price was very good. Steve, at finance department, was also a pleasure to work with. Overall, I am very happy with the purchase and experience at Galaxy Toyota. and would not hesitate to come here again to purchase another car. More
by YuIkHee4
Employees Worked With
Irene Burgos, Steve, Nick Salerno
July 18, 2015
Nick C is the man. Best salesman in the area. No nonsense, responsive sales guy. Total pro. I don't have time to waste and Nick wouldn't waste it. Don't go anywhere else. Just come here. No nonsense, responsive sales guy. Total pro. I don't have time to waste and Nick wouldn't waste it. Don't go anywhere else. Just come here. More
by Drewiss
Employees Worked With
July 18, 2015
Great car buying and service experiance I have bought 4 cars in 4 years from this dealer becoase they offer a great hassle free experiance , great customer service and once you own the vehic I have bought 4 cars in 4 years from this dealer becoase they offer a great hassle free experiance , great customer service and once you own the vehicle fantastic service and customer support Would highly recommend Galaxy and Toyota as superior combination More
by michaelroslin
July 08, 2015
I would highly recommend being careful dealing with Galaxy In an attempt to assist my mother-in-law with her car lease, I called the sales line to discuss what we wanted. We already looked and test drove the In an attempt to assist my mother-in-law with her car lease, I called the sales line to discuss what we wanted. We already looked and test drove the car so there was no reason to go into the song and dance that dealerships require to get a fair deal. I was very clear with what I wanted as I was already dealing with another local dealer and I wanted to compare apples to apples. I was up front that I was talking to another dealer as well. I was quoted a price over the phone for the exact car that my mother-in-law wanted as it was on their lot. I confirmed that we were on the same page. I then made an appt for my wife and mother-in-law to go into the dealer and get the car. When they went into the dealership, nobody was expecting her. There was no appt made and nobody aware of the offer made to me over the phone. I called the original sales person back and she was out for the day. I spoke with her supervisor and they told me that they will honor the quote. They called the sales person that my wife was sitting with and apparently told him to honor the quote. They claimed that the quote didn't include all of the up front costs that I was clear I wanted rolled into the monthly payments. I am left with a feeling that they lied over the phone in an attempt to get my mother-in-law in the door and tried to raise the monthly payments $50. They were not apologetic at all or understanding after the situation was explained. The manager that I spoke with basically told me that it's something every car dealer does to get someone in the door. I will never and would never recommend anyone go to that dealer if they want honesty or integrity(does any dealer have that?). More
by Keith
Employees Worked With
Brittany-sales
July 06, 2015
DEALER WOULD NOT HONOR THIER COUPON I NEGOTIATED A LEASE OF A NEW TOYA]OTA RAV 4 AND HAD A COUPON FROM "COMMUNITY COUPONS MIDDLETOWN AND VICINITY EDITION WHICH PLAINLY STATES TO NEGOTIAT I NEGOTIATED A LEASE OF A NEW TOYA]OTA RAV 4 AND HAD A COUPON FROM "COMMUNITY COUPONS MIDDLETOWN AND VICINITY EDITION WHICH PLAINLY STATES TO NEGOTIATE YOUR BEST DEAL AND THEN PRESENT COUPON FOR NAN ADDITIONAL $350.00 OFF. WHEN I DID THAT THEY THAT THEY WOULD NOT HONOR THE COUPON AND THEY RIPPED UP THE PAPERWORK AND TOLD ME TO LEAVE THE PREMISES. I TOLD IT WAS THEIR COUPON AND I JUST FOLLOWED THE INSTRUCTIONS ON SAID COUPON. THEY BECAME VERY NASTY AND TREATED ME POORLY. THIS IS A RIP OFF!!!! They did call me, we did consummate a lease, because my wife wanted the car and I had very limited time because of my schedule to go elsewhere, so they gave me an additional credit of $175.00, and we made the deal. THEY STILL REFUSED TO HONOR THE COUPON WHICH WAS VALUED AT $350.00, WHICH IS FALSE ADVERTISING! More
by justintime
Employees Worked With
JULIO, Nick Salerno
July 01, 2015
Excellent service and I enjoyed purchasing my car. At entering your dealer, every body makes us comfortable. Lauren Mueller, she was very kind and was eager to explain how to use the computer applic At entering your dealer, every body makes us comfortable. Lauren Mueller, she was very kind and was eager to explain how to use the computer applications to drive the vehicle safely. Thank you very much, Lauren. You are excellent. Mr. Hung Yoo, He is one of my church member (Korean Church). I bought my car Highlander hybrid through him. At his office he explained very well what I need. My wife and I are ver happy to have Mr. Yoo and Lauren. Thank you again. I am expecting good services from your dealer when I take my car for maintenance. More
by Yong0925
Employees Worked With
Mr. Hung Yoo and Lauren Mueller
June 29, 2015
Excellent service from sales and finance departments Nick Criscuolo is very knowledgeable on all aspects of the cars and options available. He was able to thoroughly answer all questions and outline the Nick Criscuolo is very knowledgeable on all aspects of the cars and options available. He was able to thoroughly answer all questions and outline the various purchase and lease options. More
by sgambino
Employees Worked With
