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Galaxy Toyota

Eatontown, NJ

4.6
931 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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750 NJ-36

Eatontown, NJ

07724

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Showing 931 reviews

January 31, 2016

Galaxy Toyota - Best in the Business This is my Fourth Lease through Galaxy Toyota and Second through Nick and they are without question, the Best in the Business, and that includes both More

by Brian456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 01, 2016 -

Galaxy Toyota responded

Thank you for your positive review! We are so grateful for your business and hope to see you again soon!

January 26, 2016

Relaxed environment Thank you Nick for making it fast easy and affordable this is my third Toyota and I must say galaxy was just great no hassle no complaints fast servic More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 26, 2016 -

Galaxy Toyota responded

Thank you Tim for a great review. It means a lot to our dealership. We look forward to seeing you for your next car purchase.

January 24, 2016

great dealer I am very setisfied with this dealer.They gave me a good lease price on 2016 camry so I couldn't walk away.Keep up the good work! More

by biker791
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Defellippis
Jan 25, 2016 -

Galaxy Toyota responded

Thank you so much for the positive review! We are so happy Nick was able to assist you and make your experience an easy one.

Jan 25, 2016 -

Galaxy Toyota responded

Thank you so much for taking the time to give a very nice review. We take a lot of pride in our sales staff here at Galaxy Toyota in always being professional and fair. Please tell your family and friends we are here to give them the same service and pricing deals for their next car purchase.

January 20, 2016

Painless The salesperson I dealt with Adam. Great personable and so helpful. The truck I bought was literally just delivered and most of the sales help didn't More

by Agoldensmile
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Kokenge, Adam Iorlano
Jan 20, 2016 -

Galaxy Toyota responded

Thank you for your feedback! We apologize for any inconvenience that occurred, but we are happy to hear it was taken care of and your overall experience was painless. Thank you!

January 09, 2016

Excellent no hassle experience Dealing with Nick C. was a pleasure. He was very straight forward and there was no back and forth discussions with different managers. This was the More

by gil14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Criscuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2016 -

Galaxy Toyota responded

Thank you for this very positive review. We here at Galaxy Toyota take pride in the professionalism of all our Sales Consultants. Nick C. is our senior salesman and works caringly with all his customers. Please don't forget to refer our dealership to all of your friends and family for their new vehicle needs. Thank you again...CRM

December 29, 2015

Awesome experience! I love this dealership! My salesperson, Laura, was super helpful. She helped me pick out a great car, and kept my payments at a manageable level. Ever More

by Air
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Kokenge
Dec 29, 2015 -

Galaxy Toyota responded

Hello, As the Customer Relations Manager I want to thank you on behalf of Galaxy Toyota's entire staff for taking the time to write this review. Laura is a great saleswoman, very attentive and professional. We take pride in our entire sales staff for being industry informed, friendly and considerate. Thanks again for taking the time to make note of this.

December 12, 2015

LIARS There sales people are only interested in selling cars, my sales person was not knowledgeable enough and did not tell me certain features were missing More

by Sailor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Salerno, Adam Iorlano, Irene Burgos
Dec 14, 2015 -

Galaxy Toyota responded

12/14 I am sorry you feel this badly about your experience. We do have very knowledgeable sales people here so I have to say I am very surprised to hear you thought there was XM radio when there wasn't. When you came into the dealership last Friday, I, Irene Burgos the Customer Relations Manager, sat with you for about an hour and on the phone I got your XM acct. switched to an internet account so you would be able to play it on your phone while you are in your car. You did understand then that the car didn't have XM and you were satisfied with having on your phone. I was informed that Adam then tried to help you on Saturday to get it going on the phone since you walked out in anger the day before before I could complete transfer but again you were too upset to continue being helped. Today we took care of your situation to your satisfaction. We hope you will come back to Galaxy Toyota in May when you return to Jersey for your new car purchase and we will make sure everything is explained to you in detail. Sorry for any inconvenience you experienced.

December 10, 2015

purchasing new car my salesman, Nick DeFilippis, was excellent. he was able to get the best deal for me and i was very happy. he was interested in what i wanted and ma More

by cp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick DeFilippis
Dec 11, 2015 -

Galaxy Toyota responded

As the Customer Relations Manager I want to thank you for taking the time to give Galaxy Toyota such a nice review. We take pride in all our sales staff being professional, friendly and considerate with each of our customer's specific needs. I hope you will refer us to all your family and friends when they are looking for their next vehicle. Tank you again.

December 08, 2015

Not happy with my salesperson I felt rushed, he did not give me the best possible deal. Was not honest. I feel as though he just was excited to get a deal, than what I needed. Neve More

by All4money
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Vinci
Dec 23, 2015 -

Galaxy Toyota responded

As the Customer Relations Manager I want to say I am disappointed in how you were made to feel when you came in to purchase your Toyota. I am also surprised our salesperson made you feel rushed. We take pride in our professionalism, honesty and friendliness so to hear this is very unlike our dealership's service. I want you to know this would never happen again as I will be bringing it to my managers attention. Again I apologize.

November 08, 2015

Great Deal Have been dealing with Nick for approximately 9 years. He worked hard to get me the deal that was best for my budget. Thanks Nick! More

by yereance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2015 -

Galaxy Toyota responded

Thank you for taking the time to write a review. Yes Nick is professional and friendly as all of our staff is committed to addressing each customer's needs and situations. Please help us continue this commitment to excellence by referring us to your friends and family for their next car purchase. crmburgos

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