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Galaxy Toyota
Eatontown, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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2020 Toyota Camry SE Silver Color Lease I was driving a 2000 Nissan Maxima SE, black in color, that I loved, but with over 164,000 miles and 20 years of service, it was time to replace it. I was driving a 2000 Nissan Maxima SE, black in color, that I loved, but with over 164,000 miles and 20 years of service, it was time to replace it. My salesman was Mohamed Amin and the sales manager was Tony Hernandez. They were both easy to talk to and work with. Mohamed was laid back, easy going, no high pressure sales and Tony was more high energy and enthusiastic as he came into the negotiation to help finalize the deal. I was originally looking at the LE trim, but ultimately leased the SE. I am very pleased with my choice. I appreciate the efficiency and kindness of both men and their willingness to work with me. The car is a joy to drive and the SE (Sports Edition) styling is sharp in silver. No complaints about the process nor the Galaxy Toyota staff. Only good things to say. More
professional, excellent customer service From the start Brandon was extremely helpful. Bob our salesman was a true professional no BS from him. Overall a nice experience for a change. From the start Brandon was extremely helpful. Bob our salesman was a true professional no BS from him. Overall a nice experience for a change. More
Reneg on "Disbursement Fee Wavier" In August 2018, I purchased a new 2018 Toyota Camry XLE from salesman Nick Criscoulo. At that time I turned in a leased 2015 Lexus ES 350. In the te In August 2018, I purchased a new 2018 Toyota Camry XLE from salesman Nick Criscoulo. At that time I turned in a leased 2015 Lexus ES 350. In the terms of our agreement the "Disbursement Fee" of $374.06 would be paid to Toyota Motor Credit Corp. by Galaxy Toyota. 60 days later I received a Collection Alert that this fee was not paid by Galaxy Toyota. I then contacted Matt Mulvey-Leases for Galaxy and he advised that he would contact the rep. in Arizona and take care of this. 11 months have elapsed and I have now received an additional Collection Alert from Constar Financial claiming the Disbursement Fee was not paid. Calls placed to Toyota Motor Credit exposed that in fact Galaxy Toyota did not prepare a "Disbursement Wavier Form" and in fact is not a bonifide Toyota dealer. A personal letter was then sent to Galaxy Toyota owner Robert Giasulli on July 23, 2019 with NO RESPONSE. Ultimately I was forced to pay the disbursement fee for fear of credit rating reprisals. Salesman Nick Criscoulo and Lease Officer Matt Mulvey have both lied to me to keep deal in place and Owner Robert Giasulli did not have the decency to reply at all. Without question this dealership along with the individuals mentioned are IRRESPONSIBLE, UNTRUSTWORTHY, AND ABOVE ALL DISHONEST. Note: This was a same day cash transaction! And please Brandon Bisignano, no need to reply. I have not received a check for $374.06. More
Excellent customer service, personalized friendly and professional. Rest assured that they do business the right way not pushy or griddy. They will go the extra mile to take care the customer. professional. Rest assured that they do business the right way not pushy or griddy. They will go the extra mile to take care the customer. More
Professional Team Nick was professional and worked around our schedule. He listened to our needs an showed us severa cars for us to choose from. It was an easy, enjoy Nick was professional and worked around our schedule. He listened to our needs an showed us severa cars for us to choose from. It was an easy, enjoyable, seamless process purchasing a new vehicle from him. I would highly recommend Nick and Galaxy Toyota. This is my second Toyota and the service team was also great with my prior vehicle. Thank you! More
Excellent customer service KJ was extremely helpful and unlike other dealerships that I've been to, he genuinely wanted to help me. It's refreshing to have someone listen to yo KJ was extremely helpful and unlike other dealerships that I've been to, he genuinely wanted to help me. It's refreshing to have someone listen to your specific needs rather than push you to buy something that you don't need and/or can't afford. I walked in with a specific need and he spent a lot of time explaining every option and the pros and cons of each. If you are looking for an honest person to help you choose the right car for you, I would highly recommend stopping here and speaking with KJ. Mr. Polanco made the financial process very easy as well. Overall experience 5/5 More
Best dealership ever! Galaxy Toyota is the place to go when you are looking to buy a car. All associates were so kind and welcoming. I bought a 2020 Toyota Corolla SE, and Galaxy Toyota is the place to go when you are looking to buy a car. All associates were so kind and welcoming. I bought a 2020 Toyota Corolla SE, and it is beautiful. I love this car so much and what made it even better was the sales person Mohamed and the manager Carmen. These two worked together to guarantee a great deal for me. The process of getting the car was very efficient and I was out of there happier than ever. Best dealership to go to. Thanks again Mohamed and Carmen! More
My experience with Chris All individuals that we met in this dealership were very professional and great to work with today Chris was very courteous, professional and knowled All individuals that we met in this dealership were very professional and great to work with today Chris was very courteous, professional and knowledgeable . Sales Manager Tony Hernandez was very helpful in assisting Chris with our purchase. Tony has assembled a extremely professional staff. I would recommend family and friends after this great car buying experience. More
Chris is a all around great guy, he’ll take his time to listen and help you get what you need. If I could I’ve 6 stars I would. listen and help you get what you need. If I could I’ve 6 stars I would. More
I usually hate the car buying process, but Chris Reeves at Galaxy was the perfect salesperson for me. He was, genuinely friendly, patient and a great source of information and very helpful! at Galaxy was the perfect salesperson for me. He was, genuinely friendly, patient and a great source of information and very helpful! More