Gainesville Dodge

2 reasons that we felt were unethical in our deal. We are very happy with the Mini, but even though we had a pre approval on the trade, it was not given. It was over $2000.00 less. Not sure why we eve We are very happy with the Mini, but even though we had a pre approval on the trade, it was not given. It was over $2000.00 less. Not sure why we even did paperwork ahead of time as this was completely ignored. We did not discover this until we finally got to sit down for the sales contract signing. The second reason it was disappointing was that the mileage advertised was off by over 1000 miles. When we got home we discovered paperwork that the Mini had been borrowed by a gentleman. We have all that paperwork still in our possession. If we had not been so sliced on the trade in, we could have purchased extended warranty or opted to sell our trade privately and added the difference in cash. Our salesperson Camilla was great as well as Shelby, but the rest, was a sad event. My wife submitted a review prior to this one. More

Great service have all my family coming to get service from them no problems sense starting with them.Thanks Gainesville Dodge for your service from them no problems sense starting with them.Thanks Gainesville Dodge for your service More

Really need to talk to the owner. ...very sleezy tactics....caught red handed...said part was in and I told them I didn't want to come in (to have my fuel filters replaced) unless the ...very sleezy tactics....caught red handed...said part was in and I told them I didn't want to come in (to have my fuel filters replaced) unless the part (hubcap)...told me they had 2..so I made the appointment for 1:30.....arrived at 1...no cars in service area....after half hour my truck was still sitting there...another half hour....still there..each time I ask when they always said right now....another 20 minutes I asked again...oh right now they said....I saw them start it up so I went to wait....I walk outside and they had taken my truck and hid it so I would think they were working on it....I went and got the manager and showed him....I was pissed...(I told him that was a sleezy move)..he had them finally move my trunk in to work on it...I left around 4:30 almost 3 1/2 hours later...STILL without a hubcap...THEY DIDN'T HAVE ONE.....during all the sleezy stuff they pulled I almost bought a jeep but have since decided to buy elsewhere.....would love for the owner to see this review More

Top notch service I was in and out in a very reasonable time .Ashley my service tech kept me informed by text and verbal.waiting room always clean coffee or hot cocoa or water for free and cookies or chips time .Ashley my service tech kept me informed by text and verbal.waiting room always clean coffee or hot cocoa or water for free and cookies or chips are free also.this is my 4 th challenger I have bought from them.i love the way they treat you and never high pressure More

Great service fast friendly Ashley my rep kept me informed up to date when car would be ready informed up to date when car would be ready More

This dealership is a SCAMMER, sold my son and his father a $60,000 truck that turned out to be a lemon after the second payment. After having somebody else look at the vehicle it will be $12,000 to fix it. a $60,000 truck that turned out to be a lemon after the second payment. After having somebody else look at the vehicle it will be $12,000 to fix it. The warranty they sold with the truck for $4,000 does not cover the required repair and the GAP, in the event the vehicle would have been totaled, only a portion would have been covered, check this out, $9,000 still would have been owed on the vehicle. You talking about never purchase any type of car from this dealership, I WILL NOT and will inform everybody in my family and that I know of what just happened to my son and his dad who is a Pastor. They don't even understand what they just set themselves up for when you make underhanded sales.... You gonna start losing more than you gain, when you don't treat people right! This was done on purpose, you let them drive the new vehicle then change your mind and find this lemon on the lot and pawned it off on them overpriced, existing issues, and refuse to discuss or repair without extra charges. When trying to cancel the warranty, they get to keep half of it instead of refunding the bank after only 2 months. This whole deal was wrong and I am going to keep writing these reviews until people know that YOU MUST READ AND RE-READ EVERYTHING YOU SIGN. Everybody know that car salesman are crooks but this dealership takes the cake! Beware of Gainesville "SCAMMERS" Chrysler Dodge Jeep Ram Crooks!!! More

I am 3 appointments into trying to get my car fixed. Left it there several days each time. Nobody has even looked at it. I'm in my 3rd attempt. And last one too. Everyone is short on staff, but 3 times and n it there several days each time. Nobody has even looked at it. I'm in my 3rd attempt. And last one too. Everyone is short on staff, but 3 times and nothing? Don't accept more work, if you cannot handle the workload. More

Horrible, unreliable service . Never follow through on commitments, always an excuse why something did not get done. Once they get the sale — they treat you like you are a nuisance. commitments, always an excuse why something did not get done. Once they get the sale — they treat you like you are a nuisance. More

Had 2 low beam head lamps replaced, 30 minutes of work. Got charged a full hour. Advisor had some BS reason that the mechanics are so good that it only took 30 minutes, still had to pay 1 hour of labor. Got charged a full hour. Advisor had some BS reason that the mechanics are so good that it only took 30 minutes, still had to pay 1 hour of labor. More

Service/repair was Horrible!! Brand new car where Breaks was causing me issues, engine had a ticking noise, it lost power after a couple months of having the car and they basically turned me away even with was causing me issues, engine had a ticking noise, it lost power after a couple months of having the car and they basically turned me away even with warranty and said all of it was normal More