Gainesville Chrysler Dodge Jeep RAM - Service Center

My first vehicle purchase from them and it was the best experience I have had with any dealership. They listened to what I wanted and needed for the purchase. No pressure! experience I have had with any dealership. They listened to what I wanted and needed for the purchase. No pressure! More

I am from Upstate NY I was traveling through to get my RV that was in storage when the Jeep broke down. We called the service department, and we were helped with great kindness from Olga. We cant express our that was in storage when the Jeep broke down. We called the service department, and we were helped with great kindness from Olga. We cant express our gratitude at the timeliness to which our repairs were completed. More

On time with the service schedule completion and friendly service advisor. Advisor was thorough with the work repair needed for the service description for the repair needed and cost. Work well done with th service advisor. Advisor was thorough with the work repair needed for the service description for the repair needed and cost. Work well done with the repairs needed and checking up items needed for the mileage schedule plan due for service work. More

Jaime did a great job in getting my problem resolved with the steering damper in my Wrangler Unlimited. the steering damper in my Wrangler Unlimited. More

It was a waste of time and money. Incorrect diagnosis and solutions. Would not recommend this dealer!! Incorrect diagnosis and solutions. Would not recommend this dealer!! More

Customer service in the service department was great. They took my Jeep in for repairs on my scheduled appointment time with not hassles. Then kept me informed of the diagnostics and gave me an honest as They took my Jeep in for repairs on my scheduled appointment time with not hassles. Then kept me informed of the diagnostics and gave me an honest assessment. I'm very pleased with the service they provided. Thanks Gainesville Dodge. Tom Cope More

Excellent costumer service especially service area. Jaime help me lot with my ram problem she always contact me help very nice work love they way how they work thank you Jaime help me lot with my ram problem she always contact me help very nice work love they way how they work thank you More

Olga is Fantastic and communicated with me through the entire process. I look forward to the next service. entire process. I look forward to the next service. More

Kristen had fantastic customer service and communication. She even took the extra step to attempt to locate a back ordered part elsewhere. I appreciated the extra care she took to help! She even took the extra step to attempt to locate a back ordered part elsewhere. I appreciated the extra care she took to help! More

The jeep sat there almost a week, then they lied about what they were doing. Never ever going there again. The sales department is just as bad, had to go to Jacksonville to get a salesman who wanted to se what they were doing. Never ever going there again. The sales department is just as bad, had to go to Jacksonville to get a salesman who wanted to sell me a new truck. More