Gainesville Chrysler Dodge Jeep RAM | Page 7

I had a great experience with Jansen Johns. He is super friendly and understood what I was looking for. Call Jansen if you are looking for a new ride, He is super friendly and understood what I was looking for. Call Jansen if you are looking for a new ride, More

Jansen Johns was very helpful with my recent purchase of a new RAM truck. He was knowledgeable of the product and very pleasant to deal with. a new RAM truck. He was knowledgeable of the product and very pleasant to deal with. More

This was diagnosed and repaired quickly. Thanks for a job well done. We were very pleased with the service we received. Thanks for a job well done. We were very pleased with the service we received. More

In and out and left happy with my service. I don’t trust anybody but these guys I don’t trust anybody but these guys More

Positive interaction, listens to the customer, responsive and all around nice folks. Got the vehicle I wanted at a fair price. and all around nice folks. Got the vehicle I wanted at a fair price. More

I like the service center at Gainesville Dodge. However, my truck has the lifetime powertrain warranty and due to the service writer not writing the words "Lifetime powertrain Inspection on the inv However, my truck has the lifetime powertrain warranty and due to the service writer not writing the words "Lifetime powertrain Inspection on the invoice in 2022, I lost the warranty. I am in the process of getting it re-instated, but had to pay a $2000 repair bill due to this error. I discovered this while doing the re-inspection Chrysler requires to reinstate the warranty. Scott failed to write the correct words, and I have to go back and get an invoice from him with the correct words. I know it is corporate, trying to find excuses to cancel warranties. But you may wish to train the service writers on the proper words for the lifetime warranty inspection. Scott has been great helping me with this issue and he was not the service writer in 2022. Other than this issue, the service center has been great and I have had no other issues. They have done all the work on my Dodge Ram since 2009 More

The process was streamlined and simple without any gamesmanship. Honest GM and great salesperson made getting a new vehicle a pleasant experience. gamesmanship. Honest GM and great salesperson made getting a new vehicle a pleasant experience. More

With an appointment, we still had to wait 45 minutes before they came and got the car to service it. IWhy have an appointment. before they came and got the car to service it. IWhy have an appointment. More

Personnel were extremely friendly and helpful. A price estimate prior to the completion of the service would have been helpful. Contacting me prior to driving in and finding out that the required A price estimate prior to the completion of the service would have been helpful. Contacting me prior to driving in and finding out that the required parts had not arrived would have saved me an additional trip into town. Once the parts had arrived the service was prompt and well executed! As mentioned previously, the staff was a pleasure to work with! More

staff understands trailer towing, and is extremely helpful in choosing the right equipment. I can highly recommend this company helpful in choosing the right equipment. I can highly recommend this company More