Gainesville Chrysler Dodge Jeep RAM

everyone was wonderful when i purchased truck then came back week later to get some help on how things work. because my sales person wasnt in that day other salesmen said you arent my customer so i cant gi back week later to get some help on how things work. because my sales person wasnt in that day other salesmen said you arent my customer so i cant give you much time. he gave me about 2 minutes and was done. If I had known that I always had to talk to my sales person I would not have bought truck at this location. sorry your dealership is not what I expected. More

Very professional and courteous staff! The entire process was very easy, from scheduling the work, dropping off my vehicle, quality and quick service, and my vehicle was delivered to me o The entire process was very easy, from scheduling the work, dropping off my vehicle, quality and quick service, and my vehicle was delivered to me once complete! I highly recommend Gainesville Chrysler Dodge Jeep RAM in Gainesville More

You should have a 3rd option for recommendation called "Maybe". My answer for recommendation is maybe I will recommend. I am very unhappy about the cost. I dropped off my car at 7:40 for an appointment a "Maybe". My answer for recommendation is maybe I will recommend. I am very unhappy about the cost. I dropped off my car at 7:40 for an appointment at 8:00am. I called at 9:30 to see if they had a labor estimate to replace a bulb and install a thermostat. I was told they had been busy with other calls and would get to my car shortly. I called at 13:48 and they were checking to see how much work is involved and I would receive a call later. I decided to go and wait. I got there at 1:15 and they were still deciding on the lost. I explained I had a meeting at 2:30 and would need to leave by 2:15. When I checked at 2:30, they were working on the car and checking on how best to replace one of the items. I had a vision of them googling to research. That made me laugh thru my frustration. I received a quote for more than $1300. I felt as if I was held hostage. I had to reschedule my meeting for 3:00pm. At 2:55, I was told they were still working on it. I told Scott, I wanted to go a head and pay so I can get out of there quickly. I did not get my car until 3:15. This lead me to believe that they did not get to my car timely; Nor did they have the expertise to fix the car timely. This cost me time and money in labor. More

Jaime Daigle, my service rep was fantastic. However, it took over three years for Jeep to repair the defective part. I wrote to the general manager and service manager at the Gainesville deal However, it took over three years for Jeep to repair the defective part. I wrote to the general manager and service manager at the Gainesville dealership as well as the CEO of Stellantis. Sadly, not one of them reached out to me. I guess that is the pathetic state of corporate management today! I have purchased 17 Chrysler/Dodge/Jeep/Ram vehicles over the last 30 years, mostly through the local dealership. You have seen the last of my business! More

Service was quick, and excellent. All personal were very professional and accommodating. Would definitely use them again. All personal were very professional and accommodating. Would definitely use them again. More

Fast and professional service. Olga was very attentive and polite. I was pleasantly surprised at the speed of service. Olga was very attentive and polite. I was pleasantly surprised at the speed of service. More

As always in big purchases regarding negotiations the process was not without a bump however, in the end it was a great deal with absolute professionalism. Third new CJDR purchase in 10 years. Love the b process was not without a bump however, in the end it was a great deal with absolute professionalism. Third new CJDR purchase in 10 years. Love the brands and will be back to Gainesville for my next purchase. More

Everyone was very helpful, professional and friendly during the entire process. Thank you so much. during the entire process. Thank you so much. More

Very nice very helpful. The manager bought us lunch because we had to wait. Overall 5 The manager bought us lunch because we had to wait. Overall 5 More

Then can move faster when conducting deals. Dealership is well maintained and care for. Nothing more to say. Dealership is well maintained and care for. Nothing more to say. More