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GTX Auto Group

West Chester Township, OH

4.4
110 Reviews
At GTX Auto Group, located in West Chester, OH, customer satisfaction, honesty, and integrity is the key to our success. We offer a simple and stress-free purchasing experience with a wide selection of quality pre-owned, cars, trucks, and SUVs. Our team strives for excellence by assuring each customer finds a vehicle that will fit their lifestyle and budget. For quality and service you can trust, shop with GTX Auto Group.
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9516 Princeton Glendale Rd

West Chester Township, OH

45011

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Showing 110 reviews

March 26, 2025

Jests was a helpful & courteous salesman. Customer service great. accounting SLOW..Sales Price could have been better.. More

by logessales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

I love my car. I want to start with that. I do love it; however, I was sent a video. In the video they pointed out the rip in the top - like zoomed in and really sh More

by cpalski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Barysas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Kol
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Khaykin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Cazacov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Gulley
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

The employees are professional and knowledgeable. I bought a great used Subaru great condition with competitive pricing. More

by dittnc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lena
March 12, 2025

Took forever to even get a call back, it was like pulling teeth, told me the car was drivable, was not! Offered to have the car shipped to me, asked them to cover the window before hand so the car would no More

by TheMozz
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Paul Barysas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Gulley
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Truck test drove fine but is a complete junker. Within the first 3 months...exhaust fell off, door handle broke, AC quit working, ball joints and struts completely failed, brake caliper locked up, More

by keith.jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Myron Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Julie was great. Worked hard to create an efficient visit and purchase. Glad I stopped by. More

by doug_swaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Cazacov
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

This place is an Great environment and have great staff I would recommend you come here and they also have a great amount of options the Honda pilot I purchased was perfect great price and mileage Thanks aga More

by TEAMDAVIS88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myron Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

They LIE, smile and shake your hand while doing it. All over replacing headlight bulbs. Bought a car, spent over 20k and it had a headlight out. Must've slipped through their "55 multipoint inspection" More

by LBlack14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Albir
November 02, 2024

Well I got what I came for and left overall . .satisfied with my purchase. I wanted my car cheaper but.. they were able to work a workable payment plan for the difference. Sean, John and the team More

by Scott Bosworth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Cazacov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Gulley
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

They sold me a car with a bad engine. I returned it and they are trying to sell it again. More

by Casey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Barysas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

GTX Auto Group responded

Thank you for your feedback. We sincerely apologize for your experience. After assessing the situation with Jeep Grand Cherokee, we decided to repair the vehicle to ensure it meets our quality standards, and it has since been re-listed for sale. Our priority has always been your safety and satisfaction, which is why we promptly offered you the option to switch to a different vehicle. We respect your decision to back out of the deal, as we want our customers to feel secure in their purchases. However, we found some of the communication during this process to be quite challenging. While we were genuinely trying to assist you, there were instances of rudeness that made it difficult for us to help effectively. We wish you the best in finding the right vehicle for you elsewhere. Thank you again for your input.

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