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GTX Auto Group

West Chester Township, OH

4.4
133 Reviews
At GTX Auto Group, located in West Chester, OH, customer satisfaction, honesty, and integrity is the key to our success. We offer a simple and stress-free purchasing experience with a wide selection of quality pre-owned, cars, trucks, and SUVs. Our team strives for excellence by assuring each customer finds a vehicle that will fit their lifestyle and budget. For quality and service you can trust, shop with GTX Auto Group.
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9516 Princeton Glendale Rd

West Chester Township, OH

45011

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Showing 133 reviews

February 27, 2026

I found them courteous and knowledgeable. . friendly ,and willing to help on any way they could. More

by TMERRITT56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Driscoll
February 10, 2026

It was a pleasure to work with Sean again. So happy to be the first customer for him at his new job. He steered us in the right direction and I feel like we made the best purchase for us. More

by slh.sells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Huneke
January 07, 2026

Very helpful and answered all of my questions. Response time was very quick and I was able to get my vehicle in my hands (out of state) within 48 hrs of purchase. More

by erica31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Barysas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Kol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Cazacov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Beal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Dovzhuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Khaykin, Sean Gulley, Daniel Movenko
December 20, 2025

I bought a car from here and drove it only a few miles. Within about a minute of driving on the highway, the transmission system problem warning light came on. I called the dealer immediately, and they tol More

by khalal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Barysas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Cazacov
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

GTX Auto Group responded

Thank you for sharing your experience. We want to clarify a few important points for accuracy. After the vehicle was returned, our team inspected it and did not ignore the concern or dismiss it as insignificant. At that time, no ongoing communication was received by the dealership regarding additional repair authorization or follow-up. Additionally, we did not receive multiple calls or text messages to management requesting further discussion. Had we been contacted, we would have welcomed the opportunity to review repair options and work toward a resolution. We understand your decision to have the vehicle diagnosed and repaired elsewhere and regret that this situation led to frustration. Our goal is always to address concerns directly and promptly when brought to our attention. If you would still like to discuss this matter, we invite you to contact the dealership and ask to speak with management so we can review the situation in full.

December 11, 2025

Paul the manager is incompetent to run a shop and is arrogant, unprofessional and doesn't care about customers time or concerns. More

by j.stines
Recommend Dealer
No
Employees Worked With
Paul the unprofessional manager
Dec 11, 2025 -

GTX Auto Group responded

Thank you for sharing your feedback. We’re sorry to hear about your frustration and appreciate the opportunity to clarify what happened. Paul is our Sales Manager, not a Service Manager, and matters related to service timing or workflow are not part of his role. Your vehicle was scheduled to be dropped off for service, and at that time we had another customer ahead of you, which is why there was a short wait before we could take your vehicle in. We completed the we-owe items exactly as promised, and in addition, we repaired your tailgate latch at no cost to you—even though that repair was not something owed. Our goal is always to go above and beyond when we can. We regret that the interaction may have come across the wrong way, but we truly value your business and remain committed to providing fair, respectful service to every customer. If you would like to discuss this matter further, you are welcome to call and speak directly with our General Manager.

November 22, 2025

Seems like some nice people to work with. Helpful answers all my questions thanks Ron Grove More

by Ronald18088
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2025

Very professional and clean establishment. All employees were polite and knowledgeable. Everyone was doing their part to keep things moving along smoothly and easy for the process of getting a More

by thcincinnati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Beal
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2025

I want to thank Daniel for not selling the 2008 Cadillac Escalade with 55k miles to anyone else. In 2008 no cylinder deactivation and it actually has a gear shift, and buttons for radio and a/c. Try that w More

by ntwallace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Cazacov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Driscoll 5 out of 5
October 28, 2025

Really enjoyed working with Sean and Jesus. The entire process was super easy. Can't wait to pick up the vehicle and start enjoying. More

by rollinsdl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Gulley
September 12, 2025

Out of state purchase. Staff was awesome and even arranged shipping. Definitely much thanks and much recommendation! More

by dave@jazzlives603.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lena Kol
5.0
This rating includes all reviews, with more weight given to recent reviews.
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