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Becker Buick GMC - Service Center

Spokane, WA

4.5
469 Reviews

469 Reviews of Becker Buick GMC - Service Center

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June 08, 2024

They were very perfessonal great job we were pleased. We'll be back when the need a rises. More

by DIANEDENISE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy-parts department
Jun 27, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 07, 2024

I was quoted $100 deductible for the work done on my Buick. Hailey provided wonderful customer service. She was great! When I picked my car up, I was charged almost $300. Lance was great this morning More

by NORTHBEND45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department. Hailey. Lance
Jun 27, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 07, 2024

Went very well! dropped off the truck, issue was found, and it resolved the problem. More

by HYDRODAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

GMC of Riverfront Park responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing GMC of Riverfront Park and we hope to see you again soon!

June 04, 2024

1hour and 20 minutes to change oil and rotate tires. It should not take this long. More

by MICHAEL.ALTRINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yama Propal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

GMC of Riverfront Park responded

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (509) 209-9966.

June 04, 2024

Love my Hummer service package! No charge for regular service appointment! Just plug in the computer, rotate the tires, and off I went... More

by TOM@THOMASAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 27, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

June 04, 2024

I am always happy with the service that is done. Tell me about the Senior Citizen discount that you offer. More

by DODDHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

GMC of Riverfront Park responded

Thank you for choosing GMC of Riverfront Park as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2024

Clean and well run. Aware of client and my needs while waiting for the car. More

by JWMALONEY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

GMC of Riverfront Park responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 01, 2024

Prompt professional service caring knowledgeable staff will continue hoping new owners can be as good as previous one More

by SUNDBERGRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in parts dept
Jun 27, 2024 -

GMC of Riverfront Park responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 01, 2024

They left me cars with no gas. They didn’t fix the truck. They didn’t reprogram my remotes. They traded me cars a second time and my gas tank was on low fuel a second time. It was More

by JUSTO120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yama Propal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Jun 27, 2024 -

GMC of Riverfront Park responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (509) 209-9966 at your earliest convenience to discuss how we can turn this experience into a positive one.

Jun 27, 2024 -

JUSTO120 responded

Ya I was supposed to get a call back twice never received anything. And was pretty much told sorry were busy.

May 31, 2024

Great Service! My car looks amazing! The service I get is always helpful and friendly. These are great people! More

by sharon.lake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyenne
Jun 27, 2024 -

GMC of Riverfront Park responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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