Becker Buick GMC - Service Center
Spokane, WA
63 Reviews of Becker Buick GMC - Service Center
I just drop the car off, get a ride to work, get picked up, pay the invoice and I'm gone. IN and OUT! Perfect. Have no idea who worked on the car. up, pay the invoice and I'm gone. IN and OUT! Perfect. Have no idea who worked on the car. More
Overall experience was excellent, but the harried service rep/cashier could have used some help, he was all alone trying to do three jobs rep/cashier could have used some help, he was all alone trying to do three jobs More
They were very perfessonal great job we were pleased. We'll be back when the need a rises. We'll be back when the need a rises. More
Fast and professional hit my concerns professionally I was very pleased. I was in and out with zero problems. was very pleased. I was in and out with zero problems. More
I was quoted $100 deductible for the work done on my Buick. Hailey provided wonderful customer service. She was great! When I picked my car up, I was charged almost $300. Lance was great this morning Buick. Hailey provided wonderful customer service. She was great! When I picked my car up, I was charged almost $300. Lance was great this morning, and worked on getting this corrected for me. Thank you Lance. When I paid, I asked the girls at the desk if I could keep a pen. It was nostalgic from Becker Buick, my husband grew up with the former owner of the dealership. They had a fit. I understand people stealing pens, but I asked. Such a big deal was made. Do you not have money to buy extra pens? Customer service, customer service, customer service! I encourage customer service training, and respect for others training. Thank you. Christine Moffit More
Went very well! dropped off the truck, issue was found, and it resolved the problem. dropped off the truck, issue was found, and it resolved the problem. More
Hailey checked me in, and was very friendly and helpful. Her follow up phone call with the estimate for the work needed for my vehicle was timely. Lance in Service was very helpful as well. I was very pl Her follow up phone call with the estimate for the work needed for my vehicle was timely. Lance in Service was very helpful as well. I was very pleased that my car was ready for pick up just a few hours later, and the work fell under my warranty. I had a bit of an issue and the payment desk, but Austin in the business office was timely and efficient and was able to correct the error. Thank you for the great service Riverfront Park Buick! More
I am always happy with the service that is done. Tell me about the Senior Citizen discount that you offer. Tell me about the Senior Citizen discount that you offer. More
Love my Hummer service package! No charge for regular service appointment! Just plug in the computer, rotate the tires, and off I went... No charge for regular service appointment! Just plug in the computer, rotate the tires, and off I went... More
1hour and 20 minutes to change oil and rotate tires. It should not take this long. It should not take this long. More