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Becker Buick GMC - Service Center

Spokane, WA

4.5
468 Reviews

468 Reviews of Becker Buick GMC - Service Center

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November 10, 2024

Oil change and tire rotation was done well in a timely manner with friendly service. More

by KENENEROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic: Kevin Eneroth
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Nov 12, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2024

Very efficient, service was great. I waited for an oil change and they had a very nice waiting area. More

by TALOF6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 12, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

Always quick and reliable service. Cheaper oil changes than the Quick Lube places down the street. More

by StageRulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sanwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

GMC of Riverfront Park responded

Thank you for choosing GMC of Riverfront Park as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

November 09, 2024

Had appointment and they were unable to complete diagnostic, I understand that but ask to have oil, fuel filter, tire rotation that was not done. Not happy with service advisor. Not sure if I will g More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Nov 12, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 09, 2024

I had an emergency Friday afternoon. And Steve with others with a quick parts response and fixed the problem in 2hours. Hallelujah. Thank you for responding so quickly. Holly Love. More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Nov 12, 2024 -

GMC of Riverfront Park responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 09, 2024

It took 3-visits to this service center to fix the door-lock problem. And during this time, the extended warranty expired, which cost me an additional $1400 out of my pocket. More

by Donandresen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept only
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Nov 12, 2024 -

GMC of Riverfront Park responded

It's upsetting to hear that your experience was anything but stellar. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

November 09, 2024

Good service and friendly knowledgeable people. All departments equally good from scheduling, service, and payments. More

by JONANDPEGGYKEHNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sanwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 08, 2024

The dealership is being run professionally. Employees are well trained and nicely dressed. The shop is staffed adequately. More

by duaneskeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2024

You had it for 3 days to stop the motor icon display from staying on. You fixed it for the price of the Dianostic cost. More

by BRICKCORTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fletcher Sawyer
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Nov 08, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 07, 2024

Mickey was great to work with, I have bought two other rigs there in the past, that’s why I came back.. thank you More

by Hottub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
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Nov 09, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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