Back

Becker Buick GMC - Service Center

Spokane, WA

4.5
468 Reviews

468 Reviews of Becker Buick GMC - Service Center

Sort by
July 21, 2024

The service representative Jonathan, was very professional. He squeezed me into the schedule and serviced my car in a timely manner. 10/10 service. More

by chris.taylor99216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
Jul 22, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2024

Check in was speedy. Helped me access my points. Friendly staff. Nice waiting area. New owners More

by ANGEL79000
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

GMC of Riverfront Park responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2024

This dealership has always been great to deal with. They are honest and trustworthy. I will continue to do business with them for many years to come. Thank you More

by RILEY.WEILER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

GMC of Riverfront Park responded

Riley, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2024

Albert was amazing. He did my oil change fast and with care. Will be back! More

by Alexia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Wayne
Jul 22, 2024 -

GMC of Riverfront Park responded

Alexia, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2024

First off, the work that was done was great! My truck is working perfect. The bad was the communication from them, I had to be the one to reach out and get updates. Also, if they would have comm More

by tminton03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 22, 2024 -

GMC of Riverfront Park responded

It is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

July 19, 2024

Knowledgeable and friendly customer service. Conveniently provided a ride to and from the home. I highly recommend this place. More

by ASOLODYANKIN
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Eric.
Jul 22, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 19, 2024

They did the job and so far I’m happy, I guess time will tell More

by COLE60LARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Jul 22, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 15, 2024

Eric has been one of the greatest people to work with at your service department. He always goes the extra mile and makes sure my Truck is taken care of. He and your techs are the reason I always come back. More

by Broderius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 17, 2024 -

GMC of Riverfront Park responded

Thank you for your kind review; we are happy to pass along your comments to the team here at GMC of Riverfront Park! We look forward to your next visit! Take care!

July 07, 2024

Would have liked to known in advance that a service was going to take two days More

by jeff.royer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 08, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 05, 2024

Had to take the gmc back to the shop two days later for the same issue. When it was fixed again, we started it up and had no dash lights. The mechanic came to the parking lot and detached/reattached the ba More

by LOBDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yama Propal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric is the only saving grace at Riverfront GMC.
Jul 07, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

...
38
...