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Becker Buick GMC - Service Center

Spokane, WA

4.5
468 Reviews

468 Reviews of Becker Buick GMC - Service Center

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August 03, 2024

Everyone was friendly and knowledgeable - unsure why it has to be 15 words. Enough said in first sentence. Quite annoying. More

by macasb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have no idea who helped me
Aug 07, 2024 -

GMC of Riverfront Park responded

Thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2024

My second service here and everyone is always helpful and work is done on time. More

by terryholm56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2024

Clean both shuttle and shop, knowledgeable, friendly, smiling, helpful, sincere, thorough, easy to find & park More

by Radarear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley in service
Aug 07, 2024 -

GMC of Riverfront Park responded

Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2024

Dealership wanted $650 to replace four tire sensors. Tire Obama did it for $222, job was completed in 1 hour. I threw a back up assist code, dealer wanted $2100 to replace 4 sensors and a new rear wirin More

by Rodneytstaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yama Propal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (509) 209-9966 so we can assist you further.

August 02, 2024

Very helpful and thorough. Was curious how the change would impact n dealership would change things. But just as good as before. More

by Jvhobbsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Hallie.
Aug 04, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 02, 2024

I brought my Yukon back for repairs and dealt with Steve he was very professional. More

by DON88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 07, 2024 -

GMC of Riverfront Park responded

We're happy you found our staff to be so supportive during your experience here at GMC of Riverfront Park. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2024

Disappointed in the changes that seem to have been made since my last visit. There was no sticker put in my windshield showing when my next oil change is, the residue was not removed from the last sticker, More

by ASHLEY.WILHELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember any of their names
Aug 07, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (509) 209-9966.

August 01, 2024

Great service! Very helpful and knowledgeable vehicle looks great! Will definitely be coming back in the future. More

by ANDYELLIS134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 02, 2024 -

GMC of Riverfront Park responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing GMC of Riverfront Park and we hope to see you again.

August 01, 2024

This dealer is second to none ! Nothing but excellence from Sales, Service and Parts . GMC of Riverfront Park is highly recommended! More

by MRJDO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey, Alex,Sam,Austin,
Aug 02, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

August 01, 2024

Service dept would not back the customer, me, after over 20 yrs of devoted loyalty to one dealership, Becker. More

by Matt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J. Taylor
Aug 04, 2024 -

GMC of Riverfront Park responded

Matt, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

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