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Becker Buick GMC - Service Center

Spokane, WA

4.5
468 Reviews

468 Reviews of Becker Buick GMC - Service Center

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November 14, 2024

Not any better than anywhere else. Jiffy lube and the tire store just as good. But cheaper. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ot
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Nov 18, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 14, 2024

We’ve had an excellent experience with the service and sales department. I thought the warranty forever might be a gimmick that would not amount to much. On the contrary, we’ve had two separate repairs co More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Norisada is the salesman I worked with but the woman at the service counter, was very helpful. Wish I could remember her name.
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Nov 18, 2024 -

GMC of Riverfront Park responded

Kim, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 14, 2024

Great service for the vehicle. Great staff and customer service. Very satisfied with the service. More

by DAMAKRANTZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

GMC of Riverfront Park responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing GMC of Riverfront Park and we hope to see you again soon!

November 13, 2024

Service was great and done in a timely manner I would recommend them to at my employees More

by smittydd57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fletcher Sawyer
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Nov 14, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2024

Great dealership nice people to work. With always. Friendly. And helpful buy. A. Gmc truck. Or. Car More

by Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sanwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

GMC of Riverfront Park responded

Watson, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2024

Service team has always been great to work with. Hopeful he part arrives sooner than later since it is under warranty and needed for back windshield. More

by TPICICCI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name
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Nov 14, 2024 -

GMC of Riverfront Park responded

Thank you for choosing GMC of Riverfront Park as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

November 13, 2024

The staff is very friendly and knowledgable. Waiting area was clean and there were comfortable chairs for my wait. More

by SAFETY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales.
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Nov 14, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 13, 2024

Your guys have always done a great job for me I’m very pleased and will return More

by RUBELDMJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 14, 2024 -

GMC of Riverfront Park responded

Thank you for choosing GMC of Riverfront Park as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

November 11, 2024

I’m not 100% sure the problem diagnosis was 100% true as it said the battery was dead. Not true brand new battery and fully charged by me More

by Pgpitten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Sanwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

November 11, 2024

Always easy to schedule an appointment. Staff is very helpful. I have a Nissan which is not your brand but the guys always know what is needed and will past it to Wendle if it is beyond you More

by EAMSBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 14, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. Thank you again for choosing GMC of Riverfront Park and we hope to see you again.

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