Becker Buick GMC - Service Center

Employees are great. Phone system ever since the new owners took over is horrible. Hard to get ahold of or get a call back. Phone system ever since the new owners took over is horrible. Hard to get ahold of or get a call back. More

Have to wait for service due to being from out of town. They were very timely in completing the service!!! They were very timely in completing the service!!! More

They completed the work in a professional and expedite manner. They were curious and responsive. manner. They were curious and responsive. More

Mickey is the best he is the reason I go to GMC I’ve been buying cars from him for 20 years. buying cars from him for 20 years. More

We have had a hard time with communication from the service center. We had to call on our own to ask when our car was ready and it was already done, we just hadn’t received a call. If we hadn’t called service center. We had to call on our own to ask when our car was ready and it was already done, we just hadn’t received a call. If we hadn’t called to check we would still be waiting on the car. The staff is friendly and nice but we would appreciate more prompt communication. This also happened with hearing back from the warranty for an issue with our car. We waited over a month to get our shifter fixed on a car we purchased only a few weeks before having the issue. My father in law came in and talked to someone he has worked with (not who was helping us) and we received a call the next day that we could finally get it fixed. We would appreciate better communication and timeliness. We do appreciate the friendly faces of the staff and love our car, just feel we could have received prompter service elsewhere. More

Had major issue with transmission while the dealer was hacked. The customer service has been nothing less than stellar considering circumstances and parts delay! hacked. The customer service has been nothing less than stellar considering circumstances and parts delay! More

Prompt, always informative, understood my urgency and got us in the same week. Awesome service and parts staff. got us in the same week. Awesome service and parts staff. More

Great service! Very happy with GMC Riverfront Park. Everyone is very friendly and greeted us. Very happy with GMC Riverfront Park. Everyone is very friendly and greeted us. More

It's the closest dealer for me to use. I wish they would have asked me (as I forgot) or looked up themselves about my reward points as it would have saved me money on my oil change. Why el I wish they would have asked me (as I forgot) or looked up themselves about my reward points as it would have saved me money on my oil change. Why else would I have reward points? More

When I have been able to reach you by telephone to set up a service, the experience is very good. The moment I get kicked into your auto messaging system, the experience goes downhill very rapidly. a service, the experience is very good. The moment I get kicked into your auto messaging system, the experience goes downhill very rapidly. More