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Becker Buick GMC - Service Center

Spokane, WA

4.5
468 Reviews

468 Reviews of Becker Buick GMC - Service Center

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September 11, 2024

Took a week for a recheck. No findings actually given to me upon vehicle return More

by Mojave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Sep 14, 2024 -

GMC of Riverfront Park responded

Mojave, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

September 10, 2024

I had a god experience with my oil change and it be didn’t take too long. More

by PISTOLDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick in service
Report | Print
Sep 13, 2024 -

GMC of Riverfront Park responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

Good prompt service good communication. Everything turned out good. Plus I got a free car wash out of them.. More

by pyirak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

GMC of Riverfront Park responded

Your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

September 10, 2024

The service was excellent. Fast and convenient. A tool box was installed on truck. Great job. More

by broadwatermichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

September 09, 2024

If you give a discount. ... it should be given at time of check out. I should not be penalized or not given my discount because "you've already printed" this seems very lazy More

by HDDOWN2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Sep 13, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 08, 2024

Very friendly and fast service! Communicated very well. I will definitely schedule a service again! More

by hoodoostu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
Report | Print
Sep 09, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2024

I had great service when they were Becker GMC. Not sure about Riverfront Park GMC. More

by RickO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Sep 10, 2024 -

GMC of Riverfront Park responded

We really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (509) 209-9966 so we can assist you further.

September 08, 2024

Would not recommend the service department to anyone! !!! Then said one thing did another thanks More

by DIONGRIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Sep 10, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

September 08, 2024

Great people to work with! Very professional and caring staff. Help me in my ordering process from start to delivery. More

by JIM.WARRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Norisada
Report | Print
Sep 10, 2024 -

GMC of Riverfront Park responded

Jim, your satisfaction is important to us, so we want to sincerely thank you for choosing GMC of Riverfront Park and we hope to see you again soon!

September 06, 2024

Problem not solved. Was expensive for nothing being fixed related to reason we brought in More

by Customer632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unk
Report | Print
Sep 08, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (509) 209-9966 at your earliest convenience to discuss how we can turn this experience into a positive one.

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