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Becker Buick GMC - Service Center

Spokane, WA

4.5
468 Reviews

468 Reviews of Becker Buick GMC - Service Center

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September 13, 2024

Was surprised with first survice you did not fill def as stated in first visited. I don't want to think you are cutting corners. I want a first class dealership. If I had known that Dave smith was not a loc More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Sep 20, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 12, 2024

Great customer service always friendly. The work has always been done to my satisfaction. Clean waiting area. More

by TKORRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

GMC of Riverfront Park responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 12, 2024

Good service good customer service great place to take your vehicle to have service done More

by RPLJAHN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2024

By far the best customer service folks I deal with on a daily basis. This is the only location that I will take my pickup to for service. More

by Leeslemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did deal with the sales personnel.
Sep 16, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2024

Very fair pricing - needed a/c system filled and only charged me the diagnostic fee. More

by ALEXJ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fletcher sawyer
Sep 13, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 11, 2024

The staff at GMC Riverfront Park were very friendly & answered all my questions in a timely manner. The quality of the tires I got put on my car were exceptional, & they worked w/my busy schedule until More

by Catopia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in parts & Jonathan Taylor in Service.
Sep 13, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

September 11, 2024

Service was great as usual! Oil change and tire rotation. Everyone there is professional and thorough. More

by JAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. ERIC .
Sep 13, 2024 -

GMC of Riverfront Park responded

Jan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

September 11, 2024

I love my car and your team help me make sure its taken care of well! Your team is thorough and thoughtful. My cars sensors are working great and i know why. The process was explained so well and i even un More

by HEALINGSPOKANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sanwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nadler
Sep 13, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2024

The place was very clean and the people were very nice and friendly and very helpful More

by Imca11racer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

GMC of Riverfront Park responded

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

Pleasant employees, presented the floor model that we purchased and Happy with. Got a recall that they took care of in a short period of time. More

by EVER21656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nadler
Sep 14, 2024 -

GMC of Riverfront Park responded

Thank you so much for your positive comments about GMC of Riverfront Park! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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