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Becker Buick GMC - Service Center

Spokane, WA

4.5
467 Reviews

467 Reviews of Becker Buick GMC - Service Center

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September 29, 2024

Fletcher was outstanding in fitting us in for repair to our AC system! Shuttle service was outstanding! More

by MCCARTY101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fletcher
Oct 05, 2024 -

GMC of Riverfront Park responded

Thank you for your kind review; we are happy to pass along your comments to Fletcher here at GMC of Riverfront Park! We look forward to your next visit! Take care!

September 28, 2024

Nice group of people who really care and help you with what you need. They helped me get a great deal on a used vehicle, and I just had my first oil change done through the shop and that was a great exper More

by LEVI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
Oct 05, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2024

John the service writer did a fabulous job with my vehicle repairs. Very good to work with. More

by gslester54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
Oct 02, 2024 -

GMC of Riverfront Park responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2024

Very friendly group of people to work with. Handled by everything and was not a long wait. More

by GAILREAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
Oct 02, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2024

Steve, the service writer, was excellent. He kept me updated on the progress of the repairs. My only issue, after spinning $2500 on repairs, no one said thank you. No one said we appreciate More

by Eleanor. Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 02, 2024 -

GMC of Riverfront Park responded

Riley, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

September 28, 2024

I’ve been going to Becker for years and this is the first service I had with the new dealership the only issue I had is I had a 730 appointment. I didn’t get out of there till about 9:40 so it took a little More

by jmorrowacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with the people above I only work with the people in the service
Oct 02, 2024 -

GMC of Riverfront Park responded

It is disappointing for us to hear that your experience was anything less than great. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 28, 2024

Steve was great to work with. Have had great success with vehicle servicing for years. More

by KSCHULTZZ
Recommend Dealer
Yes
Employees Worked With
Steve in Servicing
Oct 02, 2024 -

GMC of Riverfront Park responded

Thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, GMC of Riverfront Park

September 28, 2024

Making appointments is very easy. My vehicle was taken in and I was promptly greeted by the service technician. The actual service was completed sooner than I had expected. Overall, I More

by CLINTANDPATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon Taylor
Oct 02, 2024 -

GMC of Riverfront Park responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, GMC of Riverfront Park

September 27, 2024

Our sales person Kevin was excellent. some aspects of the dealership itself were iffy nobody seemed to know how the GM card rewards worked. More

by BCATMCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Vaughn
Oct 02, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to leave us feedback about your experience with us. Please contact us at (509) 209-9966 so we can work with you to make this right.

September 26, 2024

Riverfront Park GMC is a top notch company which starts with salesman Kevin Vaughn to Steve and other service techs. Their honesty and professionalism is greatly appreciated. More

by Dwight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 29, 2024 -

GMC of Riverfront Park responded

Dwight, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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