Becker Buick GMC - Service Center

Took two days to do a diagnostic test and then no followup. Couldn't get return calls after leaving several messages. Have a three week return to have another check. There is a problem and should followup. Couldn't get return calls after leaving several messages. Have a three week return to have another check. There is a problem and should be taken care of. No loaner car. Told dealer didn't have enough inventory. This is covered under the warranty forever program and I feel it is being pushed to the rear. More

Steve took care of my immediate need. The coolant tank was spraying leaking all over. The week or so before the coolant leak was fixed. All I got was voice mail as I called in. ThenI cal The coolant tank was spraying leaking all over. The week or so before the coolant leak was fixed. All I got was voice mail as I called in. ThenI called the Dealership and the young man who said he was new and didn’t know yet of those in the Service dept. went and found someone asap. Steve called asap. I was in traffic downtown as my car was way overheated and yelling at me. Please kuddos to the young salesman. Thank you. In two hours I went home. More

Awesome customer service however the mechanics have had my new truck in twice now for alignment and they still can not get it correct. Not impressed with there work my new truck in twice now for alignment and they still can not get it correct. Not impressed with there work More

I appreciate the kindness shown to me during the purchase of my new vehicle. The sales department as well as the parts department were very helpful to me. of my new vehicle. The sales department as well as the parts department were very helpful to me. More

The service that was preformed was great. The customer service representative lacks honesty and follow through. The customer service representative lacks honesty and follow through. More

Fast, efficient and friendly on fixing the tire monitoring system on my GMC Canyon AT4. Thank you. monitoring system on my GMC Canyon AT4. Thank you. More

Friendly service. Seems like your always short on free car was cards. I appreciate this benefit. Sam in your parts department is really great!!! Always happy to help a Seems like your always short on free car was cards. I appreciate this benefit. Sam in your parts department is really great!!! Always happy to help and provide me with answers to my questions. More

The service department staff are helpful, friendly, knowledgeable;HOWEVER, the new text messaging/ email system to make an appointment or talk to a provider is VERY UNACCEPTABLE. I CANNOT GET THE HELP knowledgeable;HOWEVER, the new text messaging/ email system to make an appointment or talk to a provider is VERY UNACCEPTABLE. I CANNOT GET THE HELP OR ANSWERS I NEED WITH THIS SYSTEM IN PLACE. Tina Andrews 509 590 8343 More

Great service always done on time useed Becker Buick for years was a little nervous things would change, but it’s all good years was a little nervous things would change, but it’s all good More

Always a good experience. Staff is friendly, knowledgeable and informative. I always recommend this location to family and friends. Staff is friendly, knowledgeable and informative. I always recommend this location to family and friends. More