GMC of Riverfront Park

The worst new car buying experience in 50 years of buying new vehicles. The salesman, Jazz A, lied to me about the options on the vehicle. We discussed over the phone what options the new vehicle had and w new vehicles. The salesman, Jazz A, lied to me about the options on the vehicle. We discussed over the phone what options the new vehicle had and which ones it did not have installed. It wasn't until I got new vehicle home that I noticed the fifth wheel hitch option was missing. I needed the fifth wheel hitch to pull my 32 foot fifth wheel travel trailer. I reached out to the salesman and he advised they would take care of the issue and "make it right". They ordered the parts to correct the issue, and had it installed. Now, they are saying I owe the dealership for the parts, $1,100. The salesman is now saying he advised the new truck did not have the fifth wheel hitch (which was a lie) and that I stated I approved of the new truck without the fifth wheel hitch. I told him that I needed the fifth wheel hitch to pull my trailer and that I would have declined to purchase the truck with no fifth wheel hitch. The salesman was not knowledgeable about the vehicle or the options installed on the new vehicle he was trying to sell. Yes, I should have verified all the options on the new vehicle before the purchase but I incorrectly trusted the salesman to follow through on his promise as a representative of the dealership. Needless to say, I will never buy another vehicle from this dealership and I caution anyone else to think twice about buying from this dealership. More

The dealership is being run professionally. Employees are well trained and nicely dressed. The shop is staffed adequately. Employees are well trained and nicely dressed. The shop is staffed adequately. More

Very friendly folks! Everyone was welcoming and shared in our excitement for our purchase including those folks working outside. They were completely transparent and did Everyone was welcoming and shared in our excitement for our purchase including those folks working outside. They were completely transparent and did what they said they would do! Best dealership experience I’ve ever had. I’ve been to many! More

You had it for 3 days to stop the motor icon display from staying on. You fixed it for the price of the Dianostic cost. staying on. You fixed it for the price of the Dianostic cost. More

Great salesmanship! Very helpful and dedicated team made this sale. Thank you for the second new truck! Very helpful and dedicated team made this sale. Thank you for the second new truck! More

I bought a used truck and had a really good experience. Jared was real transparent in the sales cycle went great.! Jared was real transparent in the sales cycle went great.! More

Mickey was great to work with, I have bought two other rigs there in the past, that’s why I came back.. thank you rigs there in the past, that’s why I came back.. thank you More

Very professional staff, kind and courteous. Made sure I was comfortable in the waiting area. Job was done in the time that was estimated. Made sure I was comfortable in the waiting area. Job was done in the time that was estimated. More

I've had weird experiences at this dealership as when I bought my car I was told that it had some 100 point inspection and come to find out none of it was really done and then I bring my car in for service bought my car I was told that it had some 100 point inspection and come to find out none of it was really done and then I bring my car in for service and they tell me I need struts on the front of my car and come to find out that wasn't even the problem and then they still wanted to charge me for it however I still had to pay for the struts as they wouldn't credit me for that More

Absolutely phenomenal service experience with John! He provided us with respect and extensive knowledge of issues we were concerned about with our Denali. He got the job done quickly and efficiently. He provided us with respect and extensive knowledge of issues we were concerned about with our Denali. He got the job done quickly and efficiently. Wonderful asset to your team! Then we went over to see Mickki on the sales team, one couldn't ask for any other sales professional for the job. He has been our trusted guru for over 20 years. He's awesome and we look forward to working with him again on a current deal. More