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GMC of Riverfront Park

Spokane, WA

4.5
570 Reviews
GMC of Riverfront Park believes in giving customers more choices, which is why we offer one of the largest GMC inventories in SPOKANE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout SPOKANE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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636 E Sprague Ave

Spokane, WA

99202

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Showing 570 reviews

June 13, 2024

I took my truck in for an oil change and was told it'd be about 1.5 hours. 5 hours later it was finally ready..... I use my truck during the day for work so this was a big inconvenience. I called to check on More

by ROSS32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance
Jun 27, 2024 -

GMC of Riverfront Park responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you are willing to give us another chance, please contact us at (509) 209-9966 so we can understand your situation better in order to try and turn your experience around. Thank you, GMC of Riverfront Park.

June 12, 2024

Great service! Take care of all my car issues. Would recommend if you want reasonable priced service More

by LIBRARYGODDESS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 12, 2024

Always thorough and treat me like a valued customer. I appreciate the effort that they make. More

by HYDROWOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 27, 2024 -

GMC of Riverfront Park responded

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Always reliable. We’ve been taking our vehicles here for service for almost 30 years More

by SEWINGJUSTICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 27, 2024 -

GMC of Riverfront Park responded

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Very inviting and easy to work with! Clean store with lots of inventory.Thank You! More

by DCTCONTROLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Fast service on oil change and cabin filter could have shown me where car was parked after service didn’t feel service writer was too interested in what I was asking about cabin filter rebate More

by BLUESHARK1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
Jun 27, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

New ownership offers no customer service. It’s obvious that this a money maker, not a customer minded business approach. We will be heading to Lewiston GMC. More

by LOBDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yama Propal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

GMC of Riverfront Park responded

We would like to get some more details about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (509) 209-9966 at your earliest convenience to discuss how we can turn your experience into a positive one.

June 11, 2024

Just as expected, polite, clean, car wash included. Good area to wait while car is being serviced. More

by SJSHUFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

I just drop the car off, get a ride to work, get picked up, pay the invoice and I'm gone. IN and OUT! Perfect. Have no idea who worked on the car. More

by CLANBEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know one employee from another or who worked on my car.
Jun 27, 2024 -

GMC of Riverfront Park responded

Clanben, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

June 09, 2024

Overall experience was excellent, but the harried service rep/cashier could have used some help, he was all alone trying to do three jobs More

by ROBERT0939
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know who he was
Jun 27, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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