Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

GMC of Riverfront Park

Spokane, WA

Overview
Employees
Reviews
Vehicles
4.5
570 Reviews
GMC of Riverfront Park believes in giving customers more choices, which is why we offer one of the largest GMC inventories in SPOKANE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout SPOKANE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
Contact Dealership

636 E Sprague Ave

Spokane, WA

99202

Directions

By Type

Showing 570 reviews

July 15, 2024

Eric has been one of the greatest people to work with at your service department. He always goes the extra mile and makes sure my Truck is taken care of. He and your techs are the reason I always come back. More

by Broderius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jul 17, 2024 -

GMC of Riverfront Park responded

Thank you for your kind review; we are happy to pass along your comments to the team here at GMC of Riverfront Park! We look forward to your next visit! Take care!

July 07, 2024

Would have liked to known in advance that a service was going to take two days More

by jeff.royer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 08, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 05, 2024

Had to take the gmc back to the shop two days later for the same issue. When it was fixed again, we started it up and had no dash lights. The mechanic came to the parking lot and detached/reattached the ba More

by LOBDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yama Propal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric is the only saving grace at Riverfront GMC.
Report | Print
Jul 07, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

July 04, 2024

The sales dude, Kevin, was great! I hope he is a great success in this field. More

by JOHANNAMILLER.MSW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Manager
Report | Print
Jul 05, 2024 -

GMC of Riverfront Park responded

Thanks for your praise and kind comments about our team. Until the next time we meet, take care!

July 04, 2024

Ok service but probably shouldn’t take 2 1/2 hours for an oil and fuel filter change Used to get a wash when it was becker More

by harp32000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 05, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (509) 209-9966 so we may identify ways to improve your experience.

July 04, 2024

Very clean and knowledgeable staff. All the employees from the parts department to the sales team were very polite and fun to talk to. More

by KEVIN_CAROL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

GMC of Riverfront Park responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2024

I’m not sure they checked everything I told them was wrong and when something doesn’t work and then it starts working before I can get it to them they say they can’t diagnose if it is not doing when I b More

by JAB5003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There not there anymore
Report | Print
Jul 02, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 25, 2024

I appreciate the new Saturday service department hours. They provided friendly service. It was just an oil change and tire rotation but it was great to call and get in so promptly. More

by mariner99207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

GMC of Riverfront Park responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2024

Not familiar with new ownership. My regular service advisor Eric Collier is better than Exceptional! More

by lance.jordan7leo69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier
Report | Print
Jun 27, 2024 -

GMC of Riverfront Park responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 21, 2024

Somehow somewhere my warranty for life got canceled due to some bookkeeping air and I'm not happy More

by RIDERLARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yama Propal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

GMC of Riverfront Park responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, GMC of Riverfront Park (509) 209-9966

Jul 01, 2024 -

RIDERLARRY responded

Somehow the warranty for life got disapproved due to a lack of oil changed it I don't believe I missed and if I can't get the warranty for Life reinstated I will no longer need your services because I work in the industry and I can do it for cost and I will probably never come back

Jul 01, 2024 -

RIDERLARRY responded

Since I spent a lot of money with you getting the services done to keep the warranty for life in the fact where I could do it for cost myself the only reason I kept coming back is to keep the warranty for Life valid thank you

Jul 01, 2024 -

RIDERLARRY responded

I would enjoy speaking to a live person about this issue not sending text messages back and forth through emails my phone number is 509-939-6645 please respond

1
...
41
42
43
...
57