GMC of Riverfront Park

Even though ownership has changed I feel that the people still working is still giving me the quality business that I had when it was Becker GMC. still working is still giving me the quality business that I had when it was Becker GMC. More

Staff was friendly and knowledgeable the work so far has been great. If I had to say something I would say work on better communication. Otherwise I will go back again been great. If I had to say something I would say work on better communication. Otherwise I will go back again More

Very courteous and efficient service. Got the job done under the est time. Go there! Got the job done under the est time. Go there! More

The only thing I would suggest is having a better system for the shuttle. I specifically called the morning before my appt. at 1 and asked if I would be able to get a ride to another appointment less than for the shuttle. I specifically called the morning before my appt. at 1 and asked if I would be able to get a ride to another appointment less than 2 miles away. They said I should be there around 12:30 and the drivers are available during lunch hour. When I arrived at 12:30 they said the shuttle was taking someone to another town which was at least a 45 min drive round trip. They did find someone to take me in my own car to my appt., which I appreciate, but I had to beg with them because I don't live in Spokane so didn't have someone else to pick me up. It would be easier for me to have my oil changed in the town I live in with an independent mechanic, but I have tried to continue to give Riverfront Buick my business. Had I known it would be a problem to use the shuttle, I would have scheduled my appointment for another time. I would suggest they implement a limit to how many miles they shuttle people to keep the time down. If not then set up an appointment system to use the shuttle. More

Service was excellent and professional. The staff were thorough and helpful. Haley and John were great to work with The staff were thorough and helpful. Haley and John were great to work with More

U r the u worst dealership in the world u have done wrong every time I've come in now I got screwed in my tire u guys put there when u screwed me over on my oil change every time I've come in now I got screwed in my tire u guys put there when u screwed me over on my oil change More

Tech lied. Issue was a screw came loose on overhead console again. Previously fixed by dealership. Tech wanted to replace sunglass holder for $300. That is NOT Issue was a screw came loose on overhead console again. Previously fixed by dealership. Tech wanted to replace sunglass holder for $300. That is NOT the problem. What a scam. More

Always have had a good experience at Becker…First time back since Riverfront has moved in. Same faces is a good thing! Great service thanks again. back since Riverfront has moved in. Same faces is a good thing! Great service thanks again. More

I’ve used Becker Buick for a few years now. Their customer service is great, and their prices are reasonable. Their oil changes are better priced than the quick oil change places around town. Their customer service is great, and their prices are reasonable. Their oil changes are better priced than the quick oil change places around town. I highly recommend the service department for all your Buick needs. Denise Johnston More