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GMC of Riverfront Park

Spokane, WA

4.5
574 Reviews
GMC of Riverfront Park believes in giving customers more choices, which is why we offer one of the largest GMC inventories in SPOKANE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout SPOKANE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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636 E Sprague Ave

Spokane, WA

99202

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Showing 574 reviews

August 23, 2024

I have been going to GMC for a few years now. They always are on top of it, honest and squeeze you in. Eric in the service center is my go to every time. You won’t be disappointed. More

by Perry Domini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier
Aug 31, 2024 -

GMC of Riverfront Park responded

Perry, thank you for sharing your positive experience! We can't wait to see you again, have a great day.

August 23, 2024

Fantastic experience, was treated like executive customer. Recommending is centre for anyone who wants to get first class customer experience. The shuttle service was excellent and my car was great More

by ify
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 23, 2024

Got me in early and did a great job. I will always bring my truck here More

by SPMATT2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sanwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2024

Employees are great. Phone system ever since the new owners took over is horrible. Hard to get ahold of or get a call back. More

by DANNY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sanwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 22, 2024

Very friendly group of people in the service department and fast and timely very comfortable, waiting room More

by DAVE@PETERSONELECTRIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier
Aug 24, 2024 -

GMC of Riverfront Park responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 22, 2024

Had major issue with transmission while the dealer was hacked. The customer service has been nothing less than stellar considering circumstances and parts delay! More

by FISHRUS95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pate and Eric
Aug 24, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 22, 2024

Prompt, always informative, understood my urgency and got us in the same week. Awesome service and parts staff. More

by SHELDMK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales
Aug 24, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2024

We have had a hard time with communication from the service center. We had to call on our own to ask when our car was ready and it was already done, we just hadn’t received a call. If we hadn’t called More

by MOLLYW731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Aug 24, 2024 -

GMC of Riverfront Park responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (509) 209-9966 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 22, 2024

Great service! Very happy with GMC Riverfront Park. Everyone is very friendly and greeted us. More

by JSCompton00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 24, 2024 -

GMC of Riverfront Park responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2024

It's the closest dealer for me to use. I wish they would have asked me (as I forgot) or looked up themselves about my reward points as it would have saved me money on my oil change. Why el More

by thecookieman55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My first time there. I didn't catch any names
Aug 24, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

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