
GMC of Mansfield
Mansfield, OH
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657 Reviews of GMC of Mansfield
I worked with Butch long distance from California to purchase a used vehicle for my mother. I cannot say enough about how easy it was to work with him. My mother was a very challenging customer and he purchase a used vehicle for my mother. I cannot say enough about how easy it was to work with him. My mother was a very challenging customer and he did more than expected to make sure she was satisfied with the choice of the vehicle. I would not hesitate to recommend Butch and Joyce Buick to anyone considering purchaing a vehicle. Thanks to Butch and the rest of the Joyce Buick Team. We will be back for our next purchase. More
OUR BUYING EXPERIENCE AT JOYCE BUICK/GMC WAS THE BEST CAR BUYING EXPERIENCE MY WIFE AND I HAVE EVER HAD. BUTCH DAVIS WAS EXCELLENT IN SHOWING THE CAR TO US, WAS NOT HIGH PRESSURE, AND WAS HEAD AND SHOULDERS BUYING EXPERIENCE MY WIFE AND I HAVE EVER HAD. BUTCH DAVIS WAS EXCELLENT IN SHOWING THE CAR TO US, WAS NOT HIGH PRESSURE, AND WAS HEAD AND SHOULDERS ABOVE ANY USED CAR SALESMAN WE HAVE EVER ENCOUNTERED. LISA WENZEL WAS REALLY GREAT IN HANDLING THE PURCHASE OF THE CAR, AND WAS TOTALLY PROFESSIONAL, AND WAS KIND AND UNDERSTANDING WITH OUR QUESTIONS REGARDING THE PURCHASE OF THE CAR. WE WOULD RECOMMEND THIS DEALERSHIP TO EVERYONE WE KNOW. TED AND JUDY PAGANI More
Our experience was outstanding. Matt is very knowledgeable and spent a considerable amount of time with us. We never once felt pressured or that he was losing interest in us as we worked throug knowledgeable and spent a considerable amount of time with us. We never once felt pressured or that he was losing interest in us as we worked through this big decision of buying a new car. We've since gone back two times to ask for assistance with some of the technology which is somewhat foreign to us and he happily helped us. I would recommend Matt highly. Sincerely, Bob and Carole Taylor More
We took our Equinox in to have storm damaged to the body repaired. They did a great job with the estimateM and working with our insurance company. The vehicle was done when they said it would be and it look repaired. They did a great job with the estimateM and working with our insurance company. The vehicle was done when they said it would be and it looked great. They repaired and replaced parts just as the estimated stated. This is the second time we have dealt with their body shop and are very pleased with their work. More
We were greeted in a friendly manner upon entering your dealership. We liked the non push approach when we told Jason the vehicle we were interested. He listened to all of our concerns and worked with us dealership. We liked the non push approach when we told Jason the vehicle we were interested. He listened to all of our concerns and worked with us to bring about the positive result. A win, win situation. Very responsive and willing to listen and work with us. We have nothing but praise for his friendly, hands on approach. Thank you. More
We originally chose this dealership because they posted a vehicle online and we were interested, although they were over an hour away. However, we will be looking for another vehicle in the near future and vehicle online and we were interested, although they were over an hour away. However, we will be looking for another vehicle in the near future and I wouldn't go anywhere else. I've purchased 7 cars in my lifetime and this was the best experience I've ever had. Joe was wonderful to deal with (no pressure, very laid back, but also very enthusiastic!) The negotiation period of buying a car is usually stressful but not in our situation. We offered an amount and the deal we were offered back was so good we couldn't say no. Dealing with Lisa regarding the finance period was amazing ! Everything was so smooth (we were even offered the best homemade cookies!) and everyone treated us like family. I am recommending Joyce Buick to all of our friends who are considering a new or used car. I will also be visiting them again soon. Thank you ! More
As long time Joyce Buick customers, we headed straight to As long time Joyce Buick customers, we headed straight to their dealership when it was time to trade in our Saturn Ion. There we met highly rec As long time Joyce Buick customers, we headed straight to their dealership when it was time to trade in our Saturn Ion. There we met highly recommended salesman, Matt Molton. What a salesman he is! He was knowledgeable, pleasant, patient and very well informed about all the technology on our beautiful, new Mocha Metallic Buick Verano. We were also greeted warmly by Bill and Brian Joyce. We've always been very impressed with Joyce's service department and our favorite service man, Carl lThem. He is always knowledgeable, honest and personable. That's another big reason we chose Joyce. And, we LOVE the car wash! So, a big thank you to Matt, Bill, Brian and Carl. We know we are in good hands! More
My experience of purchasing a new acadia at Joyce Buick GMC was terrific. Lisa Wenzel took the time and unlimited effort to locate the vehicle with options of my choice. Lisa is a very upbeat, pleasa GMC was terrific. Lisa Wenzel took the time and unlimited effort to locate the vehicle with options of my choice. Lisa is a very upbeat, pleasant and enthusiastic person. Terrific to deal with and great to see someone enjoy their job the way she does. I will definately recommend Joyce Buick GMC to my friends when purchasing a vehicle. More
Shopping and buying our vehicles at Joyce GMC was an stress free experience. As busy as they were the day we went in, Mr. Joyce kindly entertained us and went for a test drive with us and our kids. As w stress free experience. As busy as they were the day we went in, Mr. Joyce kindly entertained us and went for a test drive with us and our kids. As we test drove Mr. Joyce informed us about the features of the Acadia, as well as shared family history with us. Back at the dealership, Mr. Joyce had to return to want he normally does at the dealership and he placed us in the capable hands of his sales staff. Brian, Tim, and Lisa all went through the specs of each vehicle we looked at and in the end drove away with two vehicles. A good day for everyone I would say. More
My experience with Joyce Buick was what I expected....Fantastic. They have the highest reputation in the Mansfield area for "taking care of the customer." They are lucky to have such an en expected....Fantastic. They have the highest reputation in the Mansfield area for "taking care of the customer." They are lucky to have such an enthusiastic sales associated in Lisa Wenzel. She not only knew her product line very well but she has the ability to "close the deal" with a high level of professionalism and friendliness. She makes you feel like family when making a purchase. Certainly I was pleased with the detail she took with me on the phone (not in a pestering way that you see from most car dealers) but in a way to say "when you are ready I am here to assist." My deal was done quickly (as this is how I buy cars) and all details were covered either on the phone or in person. Lisa knows how to sell cars and it appears she "loves her job." I would recommend Joyce Buick GMC to anyone in the Mansfield area or internet market. Craig Bodell More