GMC of Mansfield

Everyone that we came in contact with the moment we stepped out our vehicle was very approachable, friendly and professional. We didn't have to wait or jump through a bunch of hoops to get the financin stepped out our vehicle was very approachable, friendly and professional. We didn't have to wait or jump through a bunch of hoops to get the financing done. They handled everything in a timely manner. We had some minor issues with the pre-owned vehicle and the service department took care of everything immediately, they made us a priority. I would highly recommend Joyce Buick to everyone. I will return to Joyce Buick when I'm ready to purchase my next vehicle. Lisa in the finance department was AWESOME! More

This is the third vehicle that I have purchased from Joyce Buick, and I would not go anywhere else. They are great to work with when purchasing a new vehicle. I have worked with Butch on all of my purch Joyce Buick, and I would not go anywhere else. They are great to work with when purchasing a new vehicle. I have worked with Butch on all of my purchases, he is courteous and always goes the extra mile to make me happy. I have recommended Joyce Buick to all of my friends and family. This is the first time I had the opportunity to work with Lisa, she was outstanding on doing all the paper work. As you know with any vehicle purchase there is always a lot of paper work to fill out, she was very professional and it didn't seem to take as long because the conversation was great. Glad I had the chance to deal with both of these individuals. More

We had a great experience working with Butch & Lisa. Butch helped us to get a good trade in on our vehicle & Lisa worked very hard to get a us great interest rate on our loan. The delivery process was Butch helped us to get a good trade in on our vehicle & Lisa worked very hard to get a us great interest rate on our loan. The delivery process was very quick & we were able to take our car home the very same day! We would definitely come back to buy another car with Joyce Buick! More

I would like to say that Lisa Wenzel gave us the best experience i have ever had when purchasing a vehicle. She was friendly, polite and explained everything very well. I will be 62 and much in need of experience i have ever had when purchasing a vehicle. She was friendly, polite and explained everything very well. I will be 62 and much in need of her help. So grateful for her as our sales person. Would definitely purchase another vehicle from her. Very patient with me. Thank you Lisa, Linda More

We purchased a preowned Chrysler van. The price was competitive. I liked that the van had be serviced and I was shown the service done, and because of this, felt confident to purchase a preowned car. competitive. I liked that the van had be serviced and I was shown the service done, and because of this, felt confident to purchase a preowned car. Lisa was helpful and responsive to all of my questions. She took care of everything and I was satisfied. More

Lisa was a very friendly and nice sales person, not pushy at all . . . like some frickin' sales people are. She explained all things to us and she was very upfront. Lisa even stayed way past closing time to at all . . . like some frickin' sales people are. She explained all things to us and she was very upfront. Lisa even stayed way past closing time to close our deal. I'm glad she was the one to sell us our daughters first car. Thanks for everything. -Kourtney, Aaron, and Robin. More

Our experience with Joyce Buick was very good. The salesperson, LIsa Wenzel, did an exceptional job explaining the details of our new Enclave purchase. Since my wife was unable to come to the initial salesperson, LIsa Wenzel, did an exceptional job explaining the details of our new Enclave purchase. Since my wife was unable to come to the initial explanation on how the vehicle operated, she suggested that my wife could make a future appointment for the the detailed explanation. More

My wife and I was looking for a late model used SUV with three row seating. We went to Joyce Buick GMC because of the service that we have received in the past with two other GM cars; they fix the cars and three row seating. We went to Joyce Buick GMC because of the service that we have received in the past with two other GM cars; they fix the cars and the customer the right way on the first visit. Joe showed us several used vehicles that fit our needs, but when he showed the 2008 Outlook, it really caught our eye. It was probably the cleanest, almost "like new" SUV that I have ever seen. It was almost too good to be true - it was truly a "Cream Puff". My only concern was the high mileage so I ask Joe if they could put it on their lift and pull all the wheels so that I could inspect the brakes, suspension, etc.. They were happy to do that and one of their lead technicians was there to answer all my questions. That was the final step that gave me the peace of mind that this vehicle was an above average of any thing I have seen. The entire team at Joyce, including the owner was there to make sure that we were happy! More

Our experience with Joyce Buick began when Eric Pittman returned my call within just a few hours of my inquiry. In order not to miss out on the vehicle I was interested in my family rearranged our schedule returned my call within just a few hours of my inquiry. In order not to miss out on the vehicle I was interested in my family rearranged our schedules and made the hour long trip to Mansfield on a Monday evening. We were greeted by Eric who immediately took us to see the Hyundai Santa Fe that I had my eye on. He answered all of my questions honestly and joined us for a very nice test drive. Upon our return the team of salespeople were willing to answer our questions about a warranty even though we hadn't decided if we were going to make a purchase. Once all the discussions were finalized the sales team graciously offered us $20 in gift cards to go get dinner and told us that the paperwork would be done when we returned. They filled the Santa Fe with gas knowing that I would have an hour drive home and stayed well past closing time to finish up the paperwork. Sarah Joyce, the finance manager, explained everything clearly and was extremely efficient. Thank you Joyce Buick GMC for a wonderful buying experience! You were well worth the hour drive. We will definitely be back when my husband starts looking for a vehicle. More

I worked with Joe Novak on the purchase of a used truck. Joe was excellent to work with, and was very helpful through out the buying process. Ken Earhart Ontario Mechanical LLC Joe was excellent to work with, and was very helpful through out the buying process. Ken Earhart Ontario Mechanical LLC More