GMC of Mansfield

Matt was very efficient in his explanation of the use of the various aspects of his new car. He got us signed up with on-star, got both of our cell phones programed into the car, and explained the keyless the various aspects of his new car. He got us signed up with on-star, got both of our cell phones programed into the car, and explained the keyless start option to us. He made sure that we understood what he was explaining to us, and was not upset with us that some of the information had to be repeated, sometimes more than once. He even offered to come to our house in the future to program the garage door openers for us. We are an older couple, and have been buying cars from Joyce Buick for years, and Matt has impressed us with his knowledge not only of the vehicle itself, but all the "fancy" innovations that the car has. He made sure that we know that we can return to the dealership whenever we need to review instructions, or operations of the car. Very friendly, we like him a lot! More

I used to hate new car shopping!!! Not anymore!!! Patrick Hartnett made this the most enjoyable experience. I put him through the wringer finding a car for me, but he kept the same attitude and respect for m Hartnett made this the most enjoyable experience. I put him through the wringer finding a car for me, but he kept the same attitude and respect for me throughout.. Patrick may not want me back again (lol) but he will see me again. I leased a 2013 Buick Lacrosse and even changed my mind about color at the last minute. In all I think he spent several hours of just searching, answering questions and me changing my mind. The car was on the lot after all that. Patrick was not phased at this and treated me the same as when he introduced himself. I am not a car salesman trusting person but Patrick ... I can trust! I want to also thank the Sales Manager Brian Joyce for his treatment and Finance Manager Lisa Wenzel for getting me out of "the chair" so quickly. I waited a month after purchasing my "baby" to get on here to make sure it was not just the experience of getting a new car that I was happy about. My "baby" virtually floats over the road and I could not be happier. Thanks again everyone.. I'll be back and I will let my friends know of my experience. More

I traveled more than 3.5 hours to purchase my car. Eric did an outstanding job of making my purchase easy and my 5 year old son feel at home. I would have given 5 stars across the board, but since I came did an outstanding job of making my purchase easy and my 5 year old son feel at home. I would have given 5 stars across the board, but since I came from out of state, I was responsible for paying state sales taxes and taking care of all of my DMV paperwork......Not sure what the $250 document fee went towards????? More

I purchased my 2013 GMC pick-up from Joyce Buick GMC. It was one of my best experiences of a truck purchase. Matt Molton was very courteous, knowledgeable, and no pressure salesman, I have dealt with. Truc was one of my best experiences of a truck purchase. Matt Molton was very courteous, knowledgeable, and no pressure salesman, I have dealt with. Truck was delivered fully detailed and full of gas and ready when I arrived for delivery. Everyone involved with my purchase was very professional and friendly. The whole purchase process was excellent. Thank you Matt Molton, and Joyce Buick, GMC of Mansfield, Oh. William Strauch. More

One of my better experiences in purchasing a vechicle. Dave was very professional to deal with. I made Dave an offer on the vehicle he said he would see what he could do for me, came back, offer was acce Dave was very professional to deal with. I made Dave an offer on the vehicle he said he would see what he could do for me, came back, offer was accepted deal done. Dave is a salesman for the customer. THANK YOU DAVE. Lisa Wenzel the finance dept. Lisa was very informative and professional in financing this vehicle. THANK YOU LISA. More

Dave Hoffmeyer did the best he could to get us a fair price on our car. We loved working with him and thought he was very friendly. He was also very good with our kids and we appreciate that! price on our car. We loved working with him and thought he was very friendly. He was also very good with our kids and we appreciate that! More

We were so impressed with the professional way that Patrick told us about the vehicle, insured that we understood the car and were completely satisfied. We needed to take our new GMC to the service de Patrick told us about the vehicle, insured that we understood the car and were completely satisfied. We needed to take our new GMC to the service department due to our error, and they graciously provided us with an almost new Buick to use while ours was in service. Again, very professional! We highly recommend Joyce Buick GMC! More

it was a very laid back no pressure atmosphere and Pat was a very knowledgeable salesman.it was excellent overall car buying experience at Joyce was a very knowledgeable salesman.it was excellent overall car buying experience at Joyce More

Eric, thanks so much! Love my new car. I could not have gotten a better salesperson. Thanks to everyone who had to stay a little later to complete my sale - I appreciated that so much. I was expecting to gotten a better salesperson. Thanks to everyone who had to stay a little later to complete my sale - I appreciated that so much. I was expecting to have to come back and you did everything possible to complete my sale. I would drive the distance again to purchase another car and would recommend that to anyone who may read this. Just stop by and see, I did. Rene' from Walbridge,OH More

Pat was patient, knowledgeable, fair and efficient. He went above and beyond to be certain we were satisfied. We were very pleased with the entire experience. This was our first experience with Joyce and went above and beyond to be certain we were satisfied. We were very pleased with the entire experience. This was our first experience with Joyce and found that they lived up to their reputation. More