GMC of Mansfield

enjoyable I appreciated how everyone spoke to you when they saw you. Even when you first get out of your car, as soon as you saw an employee, they ask how they I appreciated how everyone spoke to you when they saw you. Even when you first get out of your car, as soon as you saw an employee, they ask how they could help you. Jim was very informative and could answer all my questions. I felt no pressure about buying a car. When I made a decision and was doing the paperwork Lisa made me feel like I was a family member or friend while we did the paperwork. Explaining everything to me and answering all my questions. I can see that the employees that work there have a very good working relationship. More

dirty dealing I looked at a used mazda b2300 p/u and working out of town i dont get home til late.took truck for a test drive drive and my saleperson (dave) brought I looked at a used mazda b2300 p/u and working out of town i dont get home til late.took truck for a test drive drive and my saleperson (dave) brought me a purchase order for 8720 including dealer delivery fee of 250 tag etc. called the dealership a day or two later and spoke to brian roberts who handled the phone since dave was off.i asked if they would take 8500 instead of the 8720.he said brian joyce yes since its only 220 less than their offer.i told them to get the paperwork ready and i would be there to sign.i went into the finance office and signed everything without looking assuming the price was correct.a week later i get my memo title for purchase price of 8750!!!!!! i called dave and he pushed me off to brian who told me i got the truck for 8500 plus dealership fee.i informed him my purchase order showed 8720 including the dealer fee and he basically told me i signed the papers and its a done deal!they screwed me out of 250 bucks and i'll never buy a car from joyce buick after the dirty deal they pulled!!!!! More

EXCELLENT EXPERIENCE !!! I would like to thank Pat Hartnett & Lisa Wenzel at Joyce Buick for the pleasant experience I had in buying my Buick Verano . Pat took the time to rev I would like to thank Pat Hartnett & Lisa Wenzel at Joyce Buick for the pleasant experience I had in buying my Buick Verano . Pat took the time to review each feature and be sure I was completely comfortable in its operation and Lisa was able to find me a great rate and payment plan. I had an excellent experience all around and I would recommend them to anyone. Thank you again! More

2013 pickup. Pat & Lisa were great to work with. No waiting, no hassles . First time at Joyce Buick and would Definitely recommend anybody that's looking for ne Pat & Lisa were great to work with. No waiting, no hassles . First time at Joyce Buick and would Definitely recommend anybody that's looking for new or used contact Pat Hartnett. More

Repeat, happy customer! This is the second car that I have purchased from Joyce Buick Mansfield. I will continue to seek out my vehicles from them due to their courteous and This is the second car that I have purchased from Joyce Buick Mansfield. I will continue to seek out my vehicles from them due to their courteous and friendly staff. They are very knowledgeable in their trade and provide a clean and comfortable environment. More

Mark and Lisa Mark was very helpful, explained all the features of the car, was very patient with me. He was excellant on the Test Drive, explaining and giving dir Mark was very helpful, explained all the features of the car, was very patient with me. He was excellant on the Test Drive, explaining and giving directions, as I was in unfamiliar area. Lisa was very good with the paper work and explaining that as well. More

FRIENDLY, EFFICIENT, AND KNOWLEDGABLE Matt Molton was awesome! He explained everything in great detail and took the time to physically show me all the accessories on my new truck. Lisa Wen Matt Molton was awesome! He explained everything in great detail and took the time to physically show me all the accessories on my new truck. Lisa Wenzel was also great about explaining all the paperwork and financial transactions. More

Drove a long way! I drove about 200 miles to get to Joyce Buick, I talked to Dave on the phone twice. He was the reason I went to Joyce to see the car, Lisa is awesome, I drove about 200 miles to get to Joyce Buick, I talked to Dave on the phone twice. He was the reason I went to Joyce to see the car, Lisa is awesome, I enjoyed my time with her very much! The car I bought was as described on the web site, and all the people at Joyce Buick treated me like I had know them for years! All of them were super friendly!! More

Excellent Customer Service Purchased my new GMC Terrain with Matt Molton, with Joyce Buick. Excellent customer service, love my new car. Would go back to purchase another car. Purchased my new GMC Terrain with Matt Molton, with Joyce Buick. Excellent customer service, love my new car. Would go back to purchase another car. Great experience, Matt Made it so easy, wonderful sales rep. Cares about every little detail. Goes out of his way to take personal care of each customer. He takes a lot of pride in what he does and it shows. Your the best Matt, thank you Joyce Buick. Cheryl Brown, Ontairo, Ohio More

100% satisfaction ! I am writing this review to recommend Joyce Buick GMC in Mansfield Oh. We have dealt there many times and always been pleased. We recently purchased a I am writing this review to recommend Joyce Buick GMC in Mansfield Oh. We have dealt there many times and always been pleased. We recently purchased a 2014 GMC terrain from Pat Hartnett. He did everything possible to make sure we were 100% satisfied with our new vehicle and the entire purchasing process. He is professional and easy to work with. Very friendly. We also dealt with Lisa Wenzel in finance. She was also very professional and courteous. She was quite informative and helpful. Great experience with everyone we met at Joyce Buick GMC. More