Future Nissan of Folsom

I was told when scheduling that the work would take up to 2 hours. Upon arrival, I was told it would require up to 4 hours. There was no apology for the incorrect information. 2 hours. Upon arrival, I was told it would require up to 4 hours. There was no apology for the incorrect information. More

The service was excellent. Friendly and knowledgeable staff that helped me understand what was wrong with my car. Friendly and knowledgeable staff that helped me understand what was wrong with my car. More

Fred is super nice and easy going with a great attitude. No sales man vibe whatsoever! Loved working with him! Totally knowledgeable and willing to help make sure I understood my vehicle fully! No sales man vibe whatsoever! Loved working with him! Totally knowledgeable and willing to help make sure I understood my vehicle fully! More

Easy appointment set-up. Easy check-in. Knowledgeable service rep. Good communication while vehicle being serviced. Vehicle service completed when promised. Easy check-in. Knowledgeable service rep. Good communication while vehicle being serviced. Vehicle service completed when promised. More

Great dealership, salesman was very pleasant dealership was clean and the management was very nice was clean and the management was very nice More

After a couple of bad experiences at this dealership service center. I had to bring my truck back in for a computer reboot. I was very very happy with the service manger Josh Mendinles, taking care of service center. I had to bring my truck back in for a computer reboot. I was very very happy with the service manger Josh Mendinles, taking care of my issues and Truck. He was the consummate customer service person More

Regular maintenance handled professionally and timely by Josh and the maintenance team. Lyft service appreciated as my time is valuable. Josh and the maintenance team. Lyft service appreciated as my time is valuable. More

Excellent customer service. Car was ready on time. Appreciate the convenience of the Lyft service. Car was ready on time. Appreciate the convenience of the Lyft service. More

3 technicians were no shows, arranged Uber from the dealership to home and back. Valued my time and I am appreciative. Recall was successfully done. dealership to home and back. Valued my time and I am appreciative. Recall was successfully done. More

I have always appreciated this dealership’s professional conduct. Nicole at the service desk was efficient, pleasant, and very knowledgeable when I asked her questions about the maintenance work being recom conduct. Nicole at the service desk was efficient, pleasant, and very knowledgeable when I asked her questions about the maintenance work being recommended. I was checked in quickly, and my car was ready at the time they specified. . More