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Future Nissan of Folsom

Folsom, CA

4.7
1,159 Reviews

12610 Auto Mall Cir

Folsom, CA

95630

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1,159 Reviews of Future Nissan of Folsom

November 29, 2022

I had a appt and it still took two hours for a oil change and multipoint inspection. More

by LCHAPLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
Dec 02, 2022 -

Future Nissan of Folsom responded

Lchaplin, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (916) 608-5300 at your earliest convenience to discuss how we can turn your experience into a positive one.

November 29, 2022

This was the second car that we have bought from Future Nissan of Folsom and both times the experience went well with no pressure. Robert Thach and Jeff Unger were exceptional during the process. I did no More

by DEBRALCORDES
Recommend Dealer
Yes
Employees Worked With
Jeff Unger, Robert Thach
Dec 02, 2022 -

Future Nissan of Folsom responded

Debralcordes, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

November 24, 2022

Future Nissan of Folsom has excellent service! They are friendly and reasonably priced! We not only bought our car here but will service it here as well. More

by AALEJADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison, Robert Thach
Nov 29, 2022 -

Future Nissan of Folsom responded

Aalejado, thank you for your kind review; we are happy to pass along your comments to the team here at Future Nissan Of Folsom! If you're ever in need of more help, please let us know!

November 21, 2022

First time taking my car to Future Nissan of Folsom and the experience was great! Appreciate the communication, service was quality, and staff was very friendly. More

by COACHCJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 23, 2022 -

Future Nissan of Folsom responded

Coachcjones, we are so pleased you enjoyed your visit to Future Nissan Of Folsom! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2022

Fast and friendly service. Service was done right the. First time. Addison was nice and helpful. More

by BROCKTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison
Nov 15, 2022 -

Future Nissan of Folsom responded

Hi Brocktwo, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!

November 10, 2022

Mr. Johnny Thach, I don't you usually do reviews. But after you help me and my girlfriend resolved a finance issue that was supposed to be an easy fix and the individual, we did the transaction is giving More

by Mirai
Recommend Dealer
Yes
Employees Worked With
Johnny Thach
Nov 13, 2022 -

Future Nissan of Folsom responded

Mirai, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Future Nissan Of Folsom!

October 29, 2022

Addison has been great in the service Dept but my car is still not fixed and smoking everywhere! Now they can’t get me back in because they don’t have any rentals available! More

by SHANNONPINGREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Addison in service
Nov 02, 2022 -

Future Nissan of Folsom responded

Shannonpingree, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to us at (916) 608-5300 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 28, 2022

I keep coming back to Future Nissan of Folsom because of the service they provide everytime More

by CCSMITHXSTITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in Service Dept
Oct 31, 2022 -

Future Nissan of Folsom responded

Hi Ccsmithxstitch, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 27, 2022

I’m alway taken care of when I go in to this dealership, and today was no different. I was in and out in less than the estimated time and have no complaints. More

by JENQ63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron in service
Oct 29, 2022 -

Future Nissan of Folsom responded

Thank you, and have a fantastic day!

October 25, 2022

Fred was amazing, he had the car pulled up and gassed up ready for us. The process was easy from start to finish. He explained all the features on the car and made it painless. The Managers Johnny and Jason More

by pacman9476
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vo, Jason Su, Frederic Howell, Tou Kong, Johnny Thach
Oct 28, 2022 -

Future Nissan of Folsom responded

Pacman9476, thank you for your kind review; we are happy to pass along your comments to the team here at Future Nissan Of Folsom! Thank you, and have a fantastic day!

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