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Future Nissan of Folsom

Folsom, CA

4.7
1,159 Reviews

12610 Auto Mall Cir

Folsom, CA

95630

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1,159 Reviews of Future Nissan of Folsom

October 26, 2021

Waited two and one half weeks to get car when purchased. Unacceptable! Will not purchase another car as didn’t expedite necessary work on used car. Was looking for a truck but not now . However they More

by JUDYLANGLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, Granddaughter has card
Dec 07, 2021 -

Future Nissan of Folsom responded

We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2021

Service was great from start to finish! Natalie was our sales girl and she was AWESOME!! Highly recommend More

by BST0916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Cruz, Justin Laughlin
Dec 07, 2021 -

Future Nissan of Folsom responded

Bst0916, thank you for your kind words and this wonderful review!

October 26, 2021

Excellent service and offers. Dealership is very helpful and fast at work. And Michael is outstanding. More

by KUSHALP1207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Roos
Dec 07, 2021 -

Future Nissan of Folsom responded

We can't wait to see you again, have a great day.

October 23, 2021

I worked with a gentleman named Aaron and I could not have had a more pleasant experience. The truth is I was very nervous about bringing my car to a dealership for the first time, and he did everything More

by KATIE.FREEMAN.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kuper
Dec 07, 2021 -

Future Nissan of Folsom responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 22, 2021

Always canget an appointment. The staff explains everything qnd are very friendly. Love the ride service and free car wash More

by JULIETTEG57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person, I can't remember his name
Dec 07, 2021 -

Future Nissan of Folsom responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Future Nissan Of Folsom!

October 21, 2021

Everybody was very personable and professional except the per who I made my initial appointment with. Either he had a bad day or was not very knowledgeable about vehicles. More

by VONBARGEN62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Laughlin
Dec 07, 2021 -

Future Nissan of Folsom responded

Vonbargen62, we really appreciate your positive review!

October 21, 2021

Excellent service. My car was completed in the quoted timeframe. Nicole Rush did a great job! More

by BGRISCOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Rush (Service)
Dec 07, 2021 -

Future Nissan of Folsom responded

Bgriscom, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Future Nissan Of Folsom.

October 19, 2021

Love Nissan. Great service but my issue was not resolved and I can still hear a noise that is concerning and so can everyone else that is in my car as well as outside of my car. Somehow the techs did not he More

by DUARTE_DEANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didnt deal with sales dept
Dec 07, 2021 -

Future Nissan of Folsom responded

Hi Duarte_deanna, thank you for taking the time to let us know about your recent experience. We are disappointed to hear Iits not right yet. Please reach back out to us so we can get it right.

Dec 07, 2021 -

Future Nissan of Folsom responded

Hi Duarte_deanna, thank you for taking the time to let us know about your recent experience. We are disappointed to hear Iits not right yet. Please reach back out to us so we can get it right.

October 17, 2021

Excellent service and always enjoy interacting with the team in the service center. Appreciate the effort spent to make my visit a good experience. More

by L.BURNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kuper, Jace Benson
Dec 07, 2021 -

Future Nissan of Folsom responded

L.burnor, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

October 15, 2021

Easy to drop off and pick up. Transportation was provided which was awesome!! Thank you! More

by AMBERBESTGRIEGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mantz, Kevin Ward, Ryan Tanner, Zach Laughlin, Joshua Rosenberg, Matt Furianai, Justin Laughlin, Dakota Werner
Dec 07, 2021 -

Future Nissan of Folsom responded

Amberbestgriego, we are so pleased you enjoyed your visit to Future Nissan Of Folsom!

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