Future Nissan of Folsom

Sales person told us it was a 2014 GMC, when we got home it was 2013 GMC. That price was for a 2014 not 2013. Well, live and learn never trust car dealers. it was 2013 GMC. That price was for a 2014 not 2013. Well, live and learn never trust car dealers. More

good service on our vehicle. It was fast and efficient this time around. Thank you this time around. Thank you More

Best place ever to take your car I recommend it to anyone people who work here are excellent people who work here are excellent More

I sold cars and trucks for over fifteen years and had management roles in dealerships and as a director of sales and marketing for Starcraft RV in Indiana. We were greeted properly by Kevin Ward and show management roles in dealerships and as a director of sales and marketing for Starcraft RV in Indiana. We were greeted properly by Kevin Ward and show what we were interested in. Inventory was light and intransit vehicles were offered. Shown and drove our interests. Later offers a new Murano on the lot. No pressure and offered a sit down fair deal from the desk manager. In finance with Jeffrey Unger clear cut paperwork and protection offers. Other salespeople at times offered assistance or conversation were pleasant too. More

Service was great. I really appreciated how they worked with me under my time constraints. with me under my time constraints. More

Terrible service not once but twice. Called to speak to the service manager & was told he wasn’t in left him a message and have yet to hear back from him or anyone. Next step is talking to someone above hi the service manager & was told he wasn’t in left him a message and have yet to hear back from him or anyone. Next step is talking to someone above him about the absolute joke of a staff they have in the service department. More

The Service guy was nice.. the whole service team and sales team has changed since my last service. The paper work states the engine air filter failed yet was informed they did not change it. Would I rec sales team has changed since my last service. The paper work states the engine air filter failed yet was informed they did not change it. Would I recommend this service center., it is okay but nothing special. The bathrooms are needing some attention. There is no place to plug in and charge device. The outlets on the floor in the wholes are dirty.. The floors need a vacuum.. Maybe the cleaning staff are gone? I found it funny that I was sitting in the lobby of the dealership, yet the service tech called my cell rather then coming to me to discuss the service. The check out process changed and I had no idea where to pay. I have no idea if my car was kept clean or cleaned after the service. This was not a contactless encounter for the service tech touched and used my credit card. More

Customer service has always been very friendly to me, they keep me updated on what's going on with my car, waiting room is always clean and inviting they keep me updated on what's going on with my car, waiting room is always clean and inviting More

I had a great experience at Nissan Folsom! They were very helpful and I’m extremely happy with my new car, thank you! helpful and I’m extremely happy with my new car, thank you! More

It was easy to make an appointment and the team was quick to diagnose and fix the AC issue I had. to diagnose and fix the AC issue I had. More