Future Nissan of Folsom
Folsom, CA
Filter Reviews by Keyword
By Type
1,159 Reviews of Future Nissan of Folsom
Great service department! Chris has always taken great care of my pathfinder and my wife’s Altima. I have had terrible experiences at other local dealerships but Chris and team at Folsom treat us right! care of my pathfinder and my wife’s Altima. I have had terrible experiences at other local dealerships but Chris and team at Folsom treat us right! More
Inconsistent after the sale Sales employees were okay. After the sale, two weeks later, I received a certified mail from this dealer regarding returning the car back to them, due Sales employees were okay. After the sale, two weeks later, I received a certified mail from this dealer regarding returning the car back to them, due to unable to do the finance. It was a lease, which Nissan had already approved, but they still send the letter. I called the dealer asking why did I received this, and they said it was auto generated and go ahead to ignore it. How can it be auto generated, when it was signed and dated by someone in their finance department. More
Everyone here was super helpful and knowledgeable on the vehicles of interest. I appreciate the detailing that went into making this car perfect for me. vehicles of interest. I appreciate the detailing that went into making this car perfect for me. More
Very approachable and no pressure Derode and Zack were very approachable and made us feel like our needs were being listened to. They gave us a great deal and were always willing to wo Derode and Zack were very approachable and made us feel like our needs were being listened to. They gave us a great deal and were always willing to work with us. More
Excellent! Some of the best employees we have ever seen. We have a 2014 Sentra that had a bad CVT. I called Addison in service about it and he was very prompt about looking it up and finding it was covered u We have a 2014 Sentra that had a bad CVT. I called Addison in service about it and he was very prompt about looking it up and finding it was covered under the Nissan extended warranty. We were very happy to know that and he worked hard on it. We have a daughter leaving for college and needed the job done in a two week time frame, We heard there could be a delay in getting the new cvt. Addison and the service team were able to get the cvt in quickly and install it. We are very appreciative of the service team in place and Addison especially. Couldn't be happier! More
Everybody was very friendly and helpful Reason for visit was to buy out our lease. All the details were explained and Keven is great. He reached out to us in plenty of time before lease was Reason for visit was to buy out our lease. All the details were explained and Keven is great. He reached out to us in plenty of time before lease was up. More
I was assisted by Addison for a service order. He was professional curteous and prompt. My issue was a airbag light that flashed on due to a disconnected wire harness under my passanger seat. professional curteous and prompt. My issue was a airbag light that flashed on due to a disconnected wire harness under my passanger seat. More
I will definitely come back and/or recommend them to family and friends!! They were very friendly and wanted me to have what I wanted!! family and friends!! They were very friendly and wanted me to have what I wanted!! More