Future Nissan of Folsom

Went in looking at a particular used vehicle. Once we decided we liked it I began discussing pricing. After being unable to reach a deal they tried briefly to talk me into something else. But they quickl decided we liked it I began discussing pricing. After being unable to reach a deal they tried briefly to talk me into something else. But they quickly realIzed I would not be persuaded. Despite not being able to reach a deal right away, I did not feel any high pressure sales job. I called back a day later and we were able to reach a deal. Then the same thing with the paperwork. They tried to sell me every warranty under the sun but respected my preference without high pressure tactics. In the end It was a good experience and my daughter is thrilled with her car. More

Chris Bishop was wonderful in the service department. He was communicative, informative and reassuring in my stressful time. Work was done in the estimated time. was communicative, informative and reassuring in my stressful time. Work was done in the estimated time. More

Kevin was very friendly and helpful in finding me was I wanted , I like that he wasn't pushing other cars on me but listen to what I was interested in and help me with the color I really wanted. I had ver wanted , I like that he wasn't pushing other cars on me but listen to what I was interested in and help me with the color I really wanted. I had ver good experience. Thank you. More

Always a good experience. Everyone is always nice and straightforward. I trust the service department in Folsom to take the best care of my car. straightforward. I trust the service department in Folsom to take the best care of my car. More

Most perfect courteous experience The best service I have ever experienced than from any other auto repair shop. I would recommend future Nissan to all my family and friends. Chris is The best service I have ever experienced than from any other auto repair shop. I would recommend future Nissan to all my family and friends. Chris is the best More

Justin Clay and the team is great! Very personal service and Justin is always SUPER responsive to my requests. I can simply text Justin and he takes care of everything from there. Very personal service and Justin is always SUPER responsive to my requests. I can simply text Justin and he takes care of everything from there. More

Always clean, the staff is always pleasant and very kind. Edgar gets 11 stars. The staff was all wearing masks and sanitized behind each customer Edgar gets 11 stars. The staff was all wearing masks and sanitized behind each customer More

Murano service needs. Dealer have been responsive to my service needs and warranty work. Being an executive Costco member also helped in service discounts. They have also p Dealer have been responsive to my service needs and warranty work. Being an executive Costco member also helped in service discounts. They have also paid for transportation to home and back when service is too long to wait for it. More

I bought a prepaid maintenance package when I purchased I bought a prepaid maintenance package when I purchased my truck. The next day I'm thinking ,I hope there service department knows what they're doing I bought a prepaid maintenance package when I purchased my truck. The next day I'm thinking ,I hope there service department knows what they're doing, will they get the job done correctly and done the first time around? Will it be done correctly, or will it be totally annoying or just a colossal waste of time. At my first scheduled oil change I drove up and was greeted by this guy who was totally professional and within the first couple of minutes talking to him I was smiling I relaxed this guy understood what I was saying and what is important to me , perfect guy for the job. My experience with future nissan I'd give them a perfect score, I read the paper had some coffee then the most important thing happened I got my truck back on time. Good mechanic to. Im gonna buy my daughters first car from Future nissan. Definitely a loyal customer now More

I drove 1hr 30min for service and Justin was a blessing. I appreciate his time, patience and answering all my questions. Even questions I had hours to days later. The text notification feature when the car I appreciate his time, patience and answering all my questions. Even questions I had hours to days later. The text notification feature when the car is ready, ability to make payment and even the access to ask questions Directly is wonderful. In a time of automated systems for a supposed" efficient" service can never replace the human aspect. Justin was transparent, showed the report, took time to explain what I was looking at. My vehicle was ready in a timely manner. I waited and didn't mind at all. Thank you for a great experience, it is appreciated. More