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Future Ford of Roseville
Roseville, CA
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287 Reviews of Future Ford of Roseville
This service department at this dealership is a nightmare. If you have to get your car serviced here definitely do not use Sami, Eric or Mike. Rude, huge ego, lazy work ethic and very poor communi nightmare. If you have to get your car serviced here definitely do not use Sami, Eric or Mike. Rude, huge ego, lazy work ethic and very poor communication. Larry Tate in charge of the department is horrible. 25k in repair and 3 trips into the shop, and they still can't get it right. They need to hire real mechanics that can actually fix cars. Such a pathetic department with people who hate their jobs More
John Green is a great "Customer Service" oriented Service Advisor; he takes great care of my Shelby GT Ecoboost Premium Coupe. It is always ready when he says it will be; the price is reasonable but the wo Advisor; he takes great care of my Shelby GT Ecoboost Premium Coupe. It is always ready when he says it will be; the price is reasonable but the work is outstanding. More
Gary Crow from the leasing department walked us thru all the steps of leasing and answered any question as this was very new to us. I would highly recommend him to any one weather buying a card or leasing! the steps of leasing and answered any question as this was very new to us. I would highly recommend him to any one weather buying a card or leasing! More
Great experience. I feel i gained a friend. Gary helped and explained every twist and turn! Took me on a great test drive. I actually considered another brand. It changed with Gary and explained every twist and turn! Took me on a great test drive. I actually considered another brand. It changed with Gary More
I have been a Future Ford Of Roseville customer since 1998, They never disappoint and I always feel taking care of. Thank You Gary Crow for a painless purchase and I love my new Ranger! 1998, They never disappoint and I always feel taking care of. Thank You Gary Crow for a painless purchase and I love my new Ranger! More
Exposure to COVID-19 Bought a truck yesterday from this location. Just got a call that our salesman has tested positive for COVID-19. We were there for about 4 hours and m Bought a truck yesterday from this location. Just got a call that our salesman has tested positive for COVID-19. We were there for about 4 hours and my wife and I wore masks and stayed outside most of the time. Our salesman's mask kept coming off his nose and many of the customers were not wearing masks. I saw several of the staff with no masks on. I believe this location will expose customers to COVID-19 because they do not take it seriously. They have put the lives of my wife and I at serious risk because of their irresponsible attitude to this pandemic. More
THESE GUYS BLOW UP ENGINES!!! DO NOT TAKE YOUR CAR HERE FOR ANY PERFORMANCE UPGRADES!!! I had them install a Whipple Supercharger and let me just say I had to have the car towed out in pieces and part to FOR ANY PERFORMANCE UPGRADES!!! I had them install a Whipple Supercharger and let me just say I had to have the car towed out in pieces and part to take it to a place that knows what they are actually doing. They take no accountability for their installs. And it's even worse, they were actually sponsoring my car!!! And they treated me like this after all the promoting I did for them! More
New Truck Service Dealership performed service and warranty work. Mike Ganenko did a great job of taking care of the service visit. Truck was returned and serviced on Dealership performed service and warranty work. Mike Ganenko did a great job of taking care of the service visit. Truck was returned and serviced on time. More
Terrific Service Jeff Heath always does a great job of informing me and making the service process a good experience. He is knowledgeable and quick to point out alter Jeff Heath always does a great job of informing me and making the service process a good experience. He is knowledgeable and quick to point out alternatives. Jeff does this with a winning personality and I am confident he will do the best for me. More
The service was ok The service experience was great until I picked up my Transit van. The disconnected my battery and I discovered after I left that they did not reprogr The service experience was great until I picked up my Transit van. The disconnected my battery and I discovered after I left that they did not reprogram anything. The radio was a mess. the clock not set. Sync not connected. Not a great way to return a car to a customer. More