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Frontier Ford

Santa Clara, CA

Overview
Reviews
Vehicles
4.7
612 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 612 reviews

December 11, 2024

Started off bad, I was rudely told to wait in my car and “we’ll come to you”. Several agents were working on their computers and ignored me until I came inside their space to ask what I needed to do to che More

by DAMIENRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Dec 12, 2024 -

Frontier Ford responded

We understand how important it is to be treated with respect and to receive timely service. The experience you described doesn't reflect the level of service we strive to provide, and we are truly sorry for the delays and lack of communication. If you would like to further discuss your concerns or if the issue with your vehicle persists, please don't hesitate to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800.

December 10, 2024

Leo took care my Mach-E ZAKTEK coating and very courteous as usual. Thanks Leo! More

by tdsato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Dec 11, 2024 -

Frontier Ford responded

Thanks! We're thrilled to hear Leo provided such great service for your Mach-E ZAKTEK coating. We'll be sure to pass on your kind words to him. Your satisfaction means the world to us!

December 10, 2024

Frontier Ford made my oil change quick and easy! Service reps were very helpful, I highly recommend. More

by AA.GONZALEZ89
Recommend Dealer
Yes
Employees Worked With
Edward Olivare
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Dec 11, 2024 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear that your oil change experience was quick and easy. Our team works hard to provide excellent service, and your recommendation means a lot to us! Looking forward to seeing you again soon.

December 10, 2024

Ed Olivares took care of my issue from start to finish. A good job was done by all. More

by TOMZ8
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Oliveras, Uber ,The car delivery process, The Mechanic
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Dec 12, 2024 -

Frontier Ford responded

Thanks for the awesome feedback! We're thrilled to hear that Ed and the team provided great service. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience!

December 09, 2024

Had our car dropped off for an emergency repair after hitting a pothole on the way home and blowing out a tire. Though it took another day to get the correct tires in stock things were done quickly once More

by JN534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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December 09, 2024

Looked at used car, the salesmen were friendly, forthcoming however, I did not appreciate that another salesperson started to show the same car to other while I was still exploring the car. I almos More

by JMM_CUP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Macvan
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Dec 10, 2024 -

Frontier Ford responded

Thanks for your feedback! We're glad to hear you found our team friendly and forthcoming. We apologize for the mix-up with the car showing and appreciate you bringing it to our attention. We’re committed to improving the experience for all our customers.

December 09, 2024

Quick, responsive, great interaction, knowledgeable. More importantly, hard to beat prices and friendly people, who go the extra mile. More

by Krishna M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro
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Dec 10, 2024 -

Frontier Ford responded

Thanks, Krishna! We’re thrilled to hear you had a great experience. Our team works hard to provide top-notch service at competitive prices. Your feedback inspires us to keep going the extra mile for amazing customers like you!

December 07, 2024

The sale team, management and finance were all very pleasant. Especially Abdalla. She was very kind and patient More

by lphan57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdallah
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Dec 09, 2024 -

Frontier Ford responded

Thanks for your fantastic review! We're thrilled to hear you had a great experience with our team, especially Abdalla. We pride ourselves on providing excellent service, and your feedback means a lot to us. Looking forward to serving you again!

December 06, 2024

Frank was awesome. I threw something at him that wasn't even fixable. True Professional! More

by Joel63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 09, 2024 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear that Frank impressed you with his professionalism, even with a tough challenge. Your support means a lot to us!

December 05, 2024

Leo Caudillo was very helpful in pointing out I had Ford credits I could use for payment. They had been available for years but no one else had suggested how to use them. More

by PETERN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Caudillo
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Dec 06, 2024 -

Frontier Ford responded

Thank you for sharing your experience! We’re delighted to hear that Leo provided such helpful and insightful service. It’s great to know he went the extra mile to inform you about your Ford credits and how they could be utilized—something that had been overlooked in the past. Your satisfaction is our priority, and we’re so pleased Leo could make your visit a positive one. If you have any other questions or need further assistance, don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

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