
Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The service was excellent. The service advisor was attentive and professional communicating all service issues and the needed action. I was very happy with her service! attentive and professional communicating all service issues and the needed action. I was very happy with her service! More
Great for sales, not so great for addressing after purchase concerns. Sales and financing guided us through the purchase without missing a beat. However, after the purchase I reached out multiple time purchase concerns. Sales and financing guided us through the purchase without missing a beat. However, after the purchase I reached out multiple times and left multiple voicemail. Two weeks later and still no call back. More
I have been impressed with the quality customer service of Frontier Ford every time I take my Ford Edge in for servicing. The automotive team is very knowledgeable and gives me confidence that my car is co of Frontier Ford every time I take my Ford Edge in for servicing. The automotive team is very knowledgeable and gives me confidence that my car is continually well-maintained. More
Auto lift shock replacement The job got done in 30 minutes and I was on my way. I really appreciated the rapid response when the part did not show up as scheduled The job got done in 30 minutes and I was on my way. I really appreciated the rapid response when the part did not show up as scheduled More
5th vehicle purchased from these guys. Had a tough go this last purchase with dealing with a scratch that had to be repainted. Service did everything they could to ease the pain of dealing Had a tough go this last purchase with dealing with a scratch that had to be repainted. Service did everything they could to ease the pain of dealing with subpar workmanship from whoever they use for paint. Nevertheles, this is still my go to dealership for buying and service. keep up the good work guys. Thanks Mike Marshall!!!!! More
I love my new Ranger The guys at Frontier Ford did everything they could to get me into a truck. They let me test drive multiple vehicles until I found the one I wanted. T The guys at Frontier Ford did everything they could to get me into a truck. They let me test drive multiple vehicles until I found the one I wanted. The process was pretty easy and a lot better than it used to be when buying a new vehicle. Thank you guys so much, I love my new Ford Ranger XLT. More
I would give a 0 if I could. My car has had transmission issues since 2,000 miles and it is a well known issue. This was the 7th issue with the transmission in the history of the vehicle. They replaced ever issues since 2,000 miles and it is a well known issue. This was the 7th issue with the transmission in the history of the vehicle. They replaced everything under warranty. They also made a note how they wanted to check the shift forks to see if that was causing a problem. They ran a test and it passed and when I got my car back they said that the “vehicle is operating as designed.” Well, less than 2 weeks later, my car is back for the same exact reasons and they’re now telling me that it is the shift forks after all. That increases it to 8 visits dealing with the transmission. The fact that they gave me the car back without so much as a warning for the transmission, along with everything else listed, is totally unacceptable. It seems that they aren’t as concerned with the customer satisfaction as they are with making money off repairs that they know are a problem. More
Takes at least 2 hours for an oil change at frontier ford? I would rather pay and get it done in 30 minutes or less, at a speedy oil changer! But I’m paying thousands for the free oil change and warra ford? I would rather pay and get it done in 30 minutes or less, at a speedy oil changer! But I’m paying thousands for the free oil change and warranty, so seems like I have no choice? More
Trunk lid wouldn't stay open You could make this portion of the review "optional" Looking at my rating above and below should tell you that I was satisfied. Can I go now? You could make this portion of the review "optional" Looking at my rating above and below should tell you that I was satisfied. Can I go now? More