Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frontier Ford
Santa Clara, CA
810 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you.
Cars for Sale in Santa Clara
There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery.
For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires.
Car Service in Santa Clara
We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts.
All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 810 reviews
December 17, 2020
I brought my 2020 Edge in for it's first service. They were ready at the appointment time and the maintenance took the time that it should. I had a comfortable safe environment to wait. And also had a c were ready at the appointment time and the maintenance took the time that it should. I had a comfortable safe environment to wait. And also had a chance to look at a $100,000 Mustang or two. I will be back. More
by gmhoque
Employees Worked With
. .
December 13, 2020
With the current COVID-19 restrictions, the service department complied by everyone wearing masks and keeping a proper social distance and employing plexiglass shields. My 2019 Fusion Energi was servic department complied by everyone wearing masks and keeping a proper social distance and employing plexiglass shields. My 2019 Fusion Energi was serviced quickly and was ready for me to pick it up. Every aspect of the service was executed flawlessly. More
by jack.mckeown
Employees Worked With
. .
December 10, 2020
Report of negligent damage, 11/30/2020-The vehicle (2014 Report of negligent damage, 11/30/2020 -The vehicle (2014 Ford Raptor Super Crew) was taken in for a 100k service as part of the final service purcha Report of negligent damage, 11/30/2020 -The vehicle (2014 Ford Raptor Super Crew) was taken in for a 100k service as part of the final service purchased on the Ford Premium Maintenance plan. This vehicle is also covered under the Ford Extended Service plan. It was in good working order with no known issues. -During this regular service, the service technician took a shortcut from the standard procedure and cut away portions of my front inner fenders to gain easier access to the lower set of rear spark plugs (there are 16 total, 4 of which are hard to access as they are on the rear lower end). In cutting the fender, he also cut through my body harness, rendering the brake lights and rear camera inoperable (the vehicle is no longer road legal). -After the service was performed, the Service Advisor advised me the brake lights and camera were not working, despite the vehicle having no such issues when I arrived. He advised a $225 diagnostic to find the issue. As I had dropped off the vehicle and was not at the dealership anymore, it was not reasonable for me to personally inspect at the time and I agreed to have a diagnostic performed. -The Service Advisor advised the brake light bulbs needed replacing and this should fix the problem. I consented to the replacement of the bulbs. -The Service Advisor then advised the replacement of the brake light bulbs did NOT fix the brake light problem, and he would have another technician more experienced in electrical issues diagnose the problem. -The Service Advisor notified the body harness passing power to the brake lights and rear camera was severed. The Service Advisor sent photos of the damage to my email. He asked me if I wanted to repair it, with an estimate of $1000, to which I declined because I had not had a chance to personally inspect the damage myself. -Upon personal inspection it was clear the original technician had cut through the fenders to access the lower set of spark plugs, and at the same time cut through the vehicle harness rendering the vehicle unsafe to drive due to non-functional brake lights and backup camera. -I notified the Service Advisor of my finding and he said this was impossible because the spark plugs are on the top (this is false, again the 6.2L V8 has 16 spark plugs, 8 of which are on the lower end and 4 of which are hard to access without moving the fender). -I dropped off the vehicle again with the Service Advisor after showing him the issue in person, so he could explain it to the technician and service manager. I expected a full resolution of the issue including a refund of my $225, replacement of my fenders mutilated by the technician, replacement of the damaged vehicle harness with a new harness, and a new technician to work on the vehicle. -The Service Manager, Francisco Ramirez, made no accommodations to amend the situation, and was adamant that the damage existed before they received the vehicle. Francisco offered numerous excuses as to why the damage was not their fault, despite the damning evidence that the vehicle was fully functional until immediately after the service performed by the technician. -Due to the lack of issue resolution, I explained to the Service Advisor and Service Manager I would take the issue up with Ford Customer Relations. I am also taking up the issue with my credit card company, BBB, and all review websites to ensure people are aware of the poor business practices, unskilled technicians, and customer-last attitude of the Frontier Ford service department. More
by BN
Employees Worked With
. .
December 05, 2020
They were able to work with me on the price of our used vehicle and i did not feel pressured to buy any extras from them. to sum it up would i go back to this dealership again and my answer would be yes vehicle and i did not feel pressured to buy any extras from them. to sum it up would i go back to this dealership again and my answer would be yes!! More
by dc
Employees Worked With
Joel , . .
November 17, 2020
Frontier Ford is awesome! Eldin and his service team go above and beyond to make the quality is there but also to make sure you are 100% satisfied. I would not take my car anywhere else. above and beyond to make the quality is there but also to make sure you are 100% satisfied. I would not take my car anywhere else. More
by MattA
Employees Worked With
. .
November 02, 2020
The best place for service. My car and I are extremely happy. Leo caudillo was great to work with. Extremely professional. My car was even cleaned! happy. Leo caudillo was great to work with. Extremely professional. My car was even cleaned! More
by Happy customer
Employees Worked With
Leo Caudillo, . .
September 29, 2020
These guys are on point! Start to finish smoothe and easy. Thank again Frontier Ford! I love my F-150. They have so many trucks in their inventory to chose from. easy. Thank again Frontier Ford! I love my F-150. They have so many trucks in their inventory to chose from. More
by Eihsburn
Employees Worked With
. .
September 28, 2020
I was notified as soon as vehicle was at dealership and ready for pickup salesman was willing to help with all my needs financing was better than my bank could offer ready for pickup salesman was willing to help with all my needs financing was better than my bank could offer More
by Steveburro
Employees Worked With
. .
September 17, 2020
We were really satisfied with all the assistance from Jack Frietas.He was excellent! Luke Council took quite a bit of time in getting our loan processed! Overall, we like Frontier Ford and if and when we Jack Frietas.He was excellent! Luke Council took quite a bit of time in getting our loan processed! Overall, we like Frontier Ford and if and when we decide to purchase another vehicle we will go to Frontier Ford. We are a Ford family! More
by lmgarcia552
Employees Worked With
. .
