Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,155 reviews
Didn’t try to upsell me, entire staff was very friendly and kind. Nice inventory. Process was smooth and I couldn’t be happier with my bronco. Will visit here first when the time comes for another vehicl and kind. Nice inventory. Process was smooth and I couldn’t be happier with my bronco. Will visit here first when the time comes for another vehicle. More
Thomas and team were great! Very attentive and responsive. I was able to find the vehicle I needed for my business and they helped get me a good deal on my trade in. Very attentive and responsive. I was able to find the vehicle I needed for my business and they helped get me a good deal on my trade in. More
Service rep. Was great! Went in to fix a recall and he expedited my service knowing I had to wait at the dealership. Well done Frontier! Was great! Went in to fix a recall and he expedited my service knowing I had to wait at the dealership. Well done Frontier! More
There were some issues. However, they were remedied. Edward is absolutely amazing & his level customer service made up for some of the problems that occured. However, they were remedied. Edward is absolutely amazing & his level customer service made up for some of the problems that occured. More
I've been quite happy during my lease however, when I decided to buy my vehicle, I have also purchased prepaid maintenance/service package (MPP) and it was something I really regret. Every single time I decided to buy my vehicle, I have also purchased prepaid maintenance/service package (MPP) and it was something I really regret. Every single time I send my vehicle for the service (after receiving letters that's overdue! and when mileage exceeds what's on the window sticker), it's being returned saying it's no eligible just yet. I am relying on the window sticker with mileage required for the next service as well as reminders from Ford. Clearly there is an issue with this service / communication within Ford as well as overall customer service. I tried to escalate it a couple of times to the GM but it was ignored. I feel like the level of customer service provided by the Ford after your purchase your car is very poor. More



