Frontier Ford

Oil Change Did a very fast and thorough job on the oil change. Just like it should be done. Very good, very good, very good and again. Did a very fast and thorough job on the oil change. Just like it should be done. Very good, very good, very good and again. More

Consistently Good Service I have my maintenance performed by the dealer - the Service Advisors take good care of me and my truck. Work was done on time. Friendly staff! I have my maintenance performed by the dealer - the Service Advisors take good care of me and my truck. Work was done on time. Friendly staff! More

Worst experience ever! I dread buying a car due to bad experience with salesman. Went on Black Friday hearing about deals . Leonel Valencia was the salesperson. He showed me I dread buying a car due to bad experience with salesman. Went on Black Friday hearing about deals . Leonel Valencia was the salesperson. He showed me a few cars. I went inside to talk numbers. The Ford Fusion with a price of $24,600 became $38,600 . Of course he added extras that I didn’t ask for. While waiting for his numbers I experienced a allergic reaction to something inside dealership. Leonel thought I was choking about the price. I informed him that I was having a allergic reaction and having problems breathing. He saw I was using my inhaler and Benadryl. Another salesman joined him and was trying to convince me purchase the car. After a few minutes I had to go outside to try and catch my breath. I was coughing so hard that I started to vomit outside. I sent my friend inside to retrieve my items. The manager on duty tried to convince me to buy the car. I told all three salesman that I was not in any condition to sign . They could see I was still struggling to breathe and still vomiting. No compassion shown at all. They continue to ask me to come back inside and they will give me a deal. My friend told them I was allergic to something inside dealership. They said, “No problem we can bring paperwork outside.” My friend said” you want her to sign paperwork in the dark? Do yo realize it is after 9pm? She needs to use her epinephrine injection. They said “ Go ahead and use your epi pen. We can wait.” Again I informed them I was very sick and need to go to ER. Once again they insisted that I purchase a car that night to meet their quota.They were one car away from meeting their goal. I felt they just wanted me to sign papers before I croaked. The manager followed us as we went to the car. I promised to return the next day. I will never support a business who main goal is to fill their pockets and have employees who show no compassion .Most people would have called 911 . I am happy to say I did get my car on Sunday from another dealer. More

Mark and his whole team was amazing! I received excellent service from beginning to end. Everyone was friendly and knowledgeable and made the experience easy! service from beginning to end. Everyone was friendly and knowledgeable and made the experience easy! More

Professional and convenient I dropped off my car using the drop box over the weekend. A salesman named German came out and helped me through the process and offered me a pen and I dropped off my car using the drop box over the weekend. A salesman named German came out and helped me through the process and offered me a pen and a test drive after I was done. I appreciated his help but declined the test drive and he gave me his card. Great salesman and if i decide to buy a new Mustang id go through him. The repair team was great. I loved the app they use to summarize the work. The price was a good value as well. I would come back for further repair to my car. More

Issues with service appointment I took my car in to be serviced, 75,000 mile appointment. The vehicle doesn’t drive the same way as when I dropped it off. I have made a new appointm I took my car in to be serviced, 75,000 mile appointment. The vehicle doesn’t drive the same way as when I dropped it off. I have made a new appointment for this coming Wednesday and we will see what they tell me. The vehicle is 5 yrs old so it should not be a transmission issue. Hopefully something was not adjusted correctly. More

The service is awesome My vehicle was towed in on a busy Friday due to a manufacturer defect. The took it in right away, set me up with a loaner, and has me in my way in no My vehicle was towed in on a busy Friday due to a manufacturer defect. The took it in right away, set me up with a loaner, and has me in my way in no time. They were super professional and polite. More

Courteous and Dedicated I bought my car at Frontier Ford 17 years ago. I have been having scheduled service on my Thunderbird since then. Elden Pasic has been my represent I bought my car at Frontier Ford 17 years ago. I have been having scheduled service on my Thunderbird since then. Elden Pasic has been my representative in the service department most of the 17 years. I receive exceptional service in a timely, knowledgeable, welcoming fashion. It truly is “service with a smile”. More