Frontier Ford

Service Manager was very responsive and helpful. I took my truck to Ford for many reasons. I know can change my own oil and rotate my tire myself for about $175. I have gone to other for just about the s my truck to Ford for many reasons. I know can change my own oil and rotate my tire myself for about $175. I have gone to other for just about the same. I chose Frontier Ford so I could get what I can't do myself or trust with others the "World Class Multi-Point Inspection". My wheels never got rotated didn't have the key. Air pressure was not checked, same as they were when I went in. Now, my AC has stopped working... How do we get this right? More

Friendly and not pushy. Answered all my questions and it was a quick and easy process. Leonal was awesome and didn’t try to force me into something I didn’t want. was a quick and easy process. Leonal was awesome and didn’t try to force me into something I didn’t want. More

We are happy with the vehicle we purchased and with our sales guy Rabeet. However, Viktor in financing was extremely rude, He spoke so fast that we repeatedly had to ask him to slow down and then he got ma sales guy Rabeet. However, Viktor in financing was extremely rude, He spoke so fast that we repeatedly had to ask him to slow down and then he got mad when we wanted to read a paper before we signed it. He did the hard sell on the extended warranty and other extras, and said we didn't have a choice on buying the extra Zaktek for the interior and exterior because it was already done. I won't be back when it's time to purchase a new vehicle. More

German and Jack were very helpful and supportive through the negotiation process. Our financial specialist was also very helpful and explained all documents before requiring signature. the negotiation process. Our financial specialist was also very helpful and explained all documents before requiring signature. More

Service advisor, Haris Dubinovic’s Customer service was great and the car service was very good and got my car back on time. Thank you. great and the car service was very good and got my car back on time. Thank you. More

Been meaning to do this for a few weeks now, but I just Been meaning to do this for a few weeks now, but I just wanted to take a moment to thank Joel over at Frontier Ford. I was in the market to buy a Been meaning to do this for a few weeks now, but I just wanted to take a moment to thank Joel over at Frontier Ford. I was in the market to buy a new (to me) vehicle, and Frontier Ford had what I was looking for. I started with a phone call, which led to a video reply back, and an appointment to visit the store in-person. To make a long story short, I ended up buying the vehicle, and they helped me with juggling some cars around since I had my current vehicle sold to another dealership vs. trading it in. I’d recommend giving these guys a shot if you’re in the market for a vehicle. More

The appointment for my Ford Ranger service routine was easy to do. I apreciated the courtesy reminders. They missed to give it a wash. CE easy to do. I apreciated the courtesy reminders. They missed to give it a wash. CE More

5 Star customer service! Everyone was super friendly and mindful of the COVID protocols. We felt like everyone we met with had our best intentions. mindful of the COVID protocols. We felt like everyone we met with had our best intentions. More

I was happy for purchasing a vehicle there, after I caught they didn’t change the air filter & cabin air filter, but it showed on the Carfax they did. I financed from their bank due to I just moved to caught they didn’t change the air filter & cabin air filter, but it showed on the Carfax they did. I financed from their bank due to I just moved to the new place, I had to wait for longer than normal for the proof of residency. During the pending period, I got my own finance, shorter term and much lower APR. I went back to them and wanted to switch to my own finance. The finance director, Luke Council, who took the vehicle mileage information, I complained to him about the filters not been replaced, but showed on the Carfax they did. I said: it is like the technician who inspected the vehicle stole the money from your company or stole from customers who paid their own maintenance expend. Guess what? Mr. Luke Council not only didn’t apologize to me but also said “you stole our vehicle for a week and driven for 400 miles”, can you guys believe that! After we were inside of the office, he wanted to sign some papers, I asked him what are the paper for? He said: change the ownership back to us, I answered him, you said I stole your company vehicle why I had to sign them for no reason. In his mind, if you got approved from banks and they got the fund, you’re the customers, on the other hand, you’re a piece of junk. I showed him my approval email, Luke Council said: why not switch to your own bank. I said: no, due to your attitude and the vocabulary (stole). It is a great deal, he said; I said: I don’t care! More

Leonel Valencia was great. I knew what I wanted and he helped me achieve it. From an email at 9:45 am on Sunday to 2 pm later that day, I walked out for Frontier Ford as the new owner of a 2020 Ford Exped helped me achieve it. From an email at 9:45 am on Sunday to 2 pm later that day, I walked out for Frontier Ford as the new owner of a 2020 Ford Expedition Stealth Edition. Couldn’t be more pleased with the service vs how I felt trying to deal with another nearby Ford dealership. More