Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I worked with Christian mostly and Sinbad. Christian was responsive throughout the transaction and followed through. He was attentive from the beginning all the way through setting up the vehi Christian was responsive throughout the transaction and followed through. He was attentive from the beginning all the way through setting up the vehicle at the end. They both were able to get me the car I wanted at a price we could agree on. The car I purchased was a little more car than I was looking to get; however they would have found another one if that it was I chose to do. All in all it was a great experience and I am very happy with the vehicle I purchased. Thanks. More
Purchased CPO from Frontier 3 years ago and Frank has been my Service Advisor from the first service. Fantastic communication and follow up - I’m always taken care of quickly and efficiently. Huge thanks been my Service Advisor from the first service. Fantastic communication and follow up - I’m always taken care of quickly and efficiently. Huge thanks to Frank! More
Excellence all the way to delivery from Majic and Sinbad. Both provided straight no nonsense care and checked on me multiple times post purchase to make sure I was completely satisfied. Both provided straight no nonsense care and checked on me multiple times post purchase to make sure I was completely satisfied. More
Started off bad, I was rudely told to wait in my car and “we’ll come to you”. Several agents were working on their computers and ignored me until I came inside their space to ask what I needed to do to che “we’ll come to you”. Several agents were working on their computers and ignored me until I came inside their space to ask what I needed to do to check in. I waited in my car maybe 10 minutes until an agent came out to receive me. After going over the details of my service I was given a timeline to complete the work. After being conveniently unable to reproduce the sound I have been experiencing the last year I was told to pick up my car and come back when the noise had returned. I called for an hour straight, being bounced around from voicemail to voicemail, back to the operator who kept sending me back to the voicemail even after I told her not to do that, then finally getting in touch with the general sales manager quickly made it right and I got the information I needed to pick up my car. The dealership seemed like it was unorganized and ill prepared to deal with any customers and worse follow through. Like, get it together More