
Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I have taken our 2019 Ford Expedition truck down to Frontier ford a couple of times and each time it has been a very poor experience. One time i brought it in for an A/c gas leak repair and I was told Frontier ford a couple of times and each time it has been a very poor experience. One time i brought it in for an A/c gas leak repair and I was told they fixed it but it leaked agsin within a month and now they refuse to cover under warranty, I feel they may not even have diagnosed the matter and just recharged the gas and given it back to me. The fan to the rear makes a loud noise on max and I was told that is normal. The transmission needed a diagnostics and they kept the vehicle for over two weeks and asked me to pick it up after two weeks saying that it would take as much as three months to run diagnostics and repair. One another occasion the keys to the truck were "lost" and I waited over an hour for someone to recover the keys from a technician who had walked off with the keys. Very unfortunate. More
It is not often that my wife and I purchase a new car. Alex (the sales representative) was truly outstanding in his patience and understanding of all the questions, etc., that we had regarding the Ford E Alex (the sales representative) was truly outstanding in his patience and understanding of all the questions, etc., that we had regarding the Ford Edge, that we ultimately purchased. We have purchases Ford's all the way back to 1972...4 trucks and one passenger vehicle. This last experience was handled in a most professional manner. More
Our experience working with the entire Frontier Ford team was the best! Big shout out to Camran Awabi, our salesperson. He helped us purchase our F-150 truck. We have never felt so happy and comfortable wor was the best! Big shout out to Camran Awabi, our salesperson. He helped us purchase our F-150 truck. We have never felt so happy and comfortable working with a car salesman. He was patient, answered all our questions and provided the best customer service possible. We would definitely recommend him, and his entire team to anyone looking to purchase a vehicle. More
Terrible. They promised one price suddenly I was charge for the initial price of the car. The car one week later smell like pee and the lights are all on. They promised one price suddenly I was charge for the initial price of the car. The car one week later smell like pee and the lights are all on. More
I was supported perfectly from the sale guy to finance guy and services. I did not check my car deeply because of no experience. I had a little problem with the door. I returned and solved rapidly. guy and services. I did not check my car deeply because of no experience. I had a little problem with the door. I returned and solved rapidly. More
The sales people, especially Sonia Dimas, are great. The finance guy didn't push us to buy a bunch of extras, so the whole purchase of our ordered vehicle took 2.5 hrs including test drive. The only hic The finance guy didn't push us to buy a bunch of extras, so the whole purchase of our ordered vehicle took 2.5 hrs including test drive. The only hiccup was that the sales manager tried to hard sell some kind of wheel insurance, and then wanted us to provide proof we were family to use our Z plan code (which the program SPECIFICALLY says is not required). So know the rules of any plans you use and shop around for extended warranties before you go in and the process of buying a car should be smooth! More